Automotive Center Manager

Grease Monkey Center Manager

The Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment.

Responsibilities :

• Customer Relations
• Hiring
• Inventory Management
• Training
• Marketing Campaigns Management
• Car Wash Management

Welcome customers immediately in a professional manner. Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection. Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers. Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card. Remind departing customers to submit feedback about their visit. Thank all departing customers and remind them to return. Resolve customer complaints and damage claims.

Employee Supervision and Management :

Center Operations :

Other Duties and Responsibilities :

Qualifications :

Working Conditions :

Environment : Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities : Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits / Perks :

Note that each location will have a center manager that will assist the General Manager in his or her duties.

Compensation : $45,000.00 - $60,000.00 per year