Enterprise Program Manager

Job Description

The Enterprise Program Manager is responsible to provide project leadership, management and oversight for assigned programs and projects. These programs and projects are typically significant, institute-wide, multi-year with large budgets, multiple executive sponsors, sizable project teams requiring coordination of resources from Northwest's business lines, technology resources, and third parties.

Essential Functions

• Support M&A program through operational due diligence, divestiture and integration by facilitating the completion and management of documents, timelines and critical milestones
• Monitor and report overall progress of all workstreams
• Support workstream leads as needed and act as the escalation of any workstream risks or issues to the program level
• Directly manage workstreams as needed
• Establish a work plan and staffing for program and project activities, iterations or phases, and arrange for recruitment or assignment of project personnel
• Lead the design, testing, planning, and implementation of complex programs and projects for systems that typically affect many users
• Oversee the coordination and completion of individual projects by Project Managers within the department
• Manage cross project dependencies, risks, issues, and escalations within assigned Programs
• Coordinate and complete assigned individual projects by setting deadlines, assigning responsibilities, monitoring, and summarizing progress of the project
• Foster and manage productive relationships with executive level sponsors, keeping them apprised of the status of their program of projects
• Serve as an escalation point for Project Managers, assisting with problem resolution or risk mitigation as needed
• Provide training and consulting to departmental project managers in the process of project management and in the softer skills of team dynamics, team building, and group motivation
• Continuously improve project management software, toolkit, and methodologies used within Northwest
• Continuously benchmark project and program management performance to identify improvements and achieve higher capability maturity in project, program and portfolio management
• Ensure compliance with third party vendors, Industry regulations, and data integrity
• Maximize technology tools available
• Develop internal measuring and monitoring systems, and reporting systems
• Monitor performance and results of programs and projects to be implemented
• Promote knowledge of team's work to gain support for ongoing and future initiatives
• Provide detailed analysis and reports
• Organize and monitor documentation
• Coordinate departmental involvement, updating, and testing
• Act as liaison for project related requirements
• Work cross-functionally to solve problems and implement changes
• Provide technical training for project management tools and software
• Act as a champion for business process changes; act behind the scenes to craft solutions for business problems related or tangential to the project
• Create, develop, and use project management tool
• Recommend / develop administrative procedures, and technical procedures

Additional Essential Functions

Additional Responsibilities

Safety and Health for Supervisors with Direct Reports

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Bachelor's Degree in finance, business administration, computer science or related degree

Work Experience

2 - 6 years experience managing a program of projects / workstreams And

6 - 8 years project management experience

2 - 3 years supervisory / management experience of direct reports

General Supervisory / Manager Knowledge, Skills, and Abilities

Additional Knowledge, Skills and Abilities

Outstanding organizational, communication and relationship building skills conducive to driving consensus; able to work well in a cross-functional , matrix management environment

Deep Knowledge of principles, practices and theories in program and project management discipline

Excellent interpersonal and communication skills

Ability to interpret department needs and requirements

Licenses and Certifications

PMP Incumbents must maintain their certification throughout their duration in this position.

Additional Licenses and Certifications

PgMP

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.