Technical Program Manager - Logistics

Req ID : 345180

Join NTT DATA, a forward-thinking organization that values innovation and inclusivity. We are currently seeking a Technical Program Manager in the Logistics domain to support cross-functional projects. This pivotal role involves overseeing operations such as Warehouse Management platform rollouts, enhancing distribution center (DC) efficiencies, and improving logistics processes including Final Mile and Returns.

Day to Day Responsibilities :

• Utilize project management methodologies to drive complex programs with vendor and WSI deliveries adhering to aligned flight plans.
• Monitor program issues and risks, working with project managers to address status reporting effectively and engaging leadership on strategic direction.
• Employ industry-standard tools like JIRA and Rally to manage project scopes, define work estimates, and develop execution plans that ensure team success.
• Facilitate discussions with business users and product stakeholders to refine business requirements for Supply Chain and Logistics systems.
• Oversee configuration activities and the development of customized extensions (MODs) in the Warehouse Management System (WMOS).
• Manage integration points between WMOS and upstream / downstream systems, including IBM Sterling and 3PL logistics providers.
• Ensure quality assurance of Microservices interfaces and manage error logging and performance monitoring.
• Oversee the development of reports related to supply chain and logistics systems utilizing Snowflake and MS Power BI.
• Perform financial project management including budgeting, forecasting, and cost-benefit analysis, while proactively addressing budgetary issues.
• Handle multiple complex projects simultaneously, ensuring quality control and the implementation of corrective actions as needed.
• Develop and communicate project quality control policies, procedures, and expectations to all stakeholders.
• Identify interdependencies between projects and coordinate strategic communications effectively.
• Lead high-performance cross-functional teams and foster effective partnerships across departments.
• Collaborate with product vendors to resolve project-related issues through careful negotiation and analysis.

Minimum Requirements :

Preferred Skills :

We are dedicated to a flexible work environment, responding to evolving client and employee needs. Our office is located in Dallas, Texas, and offers a vibrant working atmosphere.

About NTT DATA :

NTT DATA is a trusted global innovator with a commitment to assisting clients in optimizing and transforming their operations for long-term success. With a diverse workforce across over 50 countries, we offer a range of services that include consulting, AI, infrastructure, and application management.