Director of Certification Programs, American Board of Oral & Maxillofacial Surgery (Chicagoland a...

Job Description

THE ORGANIZATION

The American Board of Oral and Maxillofacial Surgery (ABOMS) is a $5M non-profit certifying board dedicated to ensuring that Diplomates meet the highest standards of training, education, and professionalism through our certification process. ABOMS provides contemporary and innovative programs that promote optical care and service to the public. We are committed to maintaining the highest standards in our field through rigorous certification processes and ongoing professional development initiatives.

ABOMS has a staff of 8 and is located in Rosemont, IL. This is a hybrid role – Rosemont, IL – three days week in the office.

POSITION SUMMARY

Reporting to the Director of Certification Programs is senior leadership position responsible for the strategic oversight of all certification lifecycle activities. This role combines operational excellence in certification services to advance the organization’s mission and strengthen relationships with residents, applicants, candidates, Diplomates, and key stakeholders. The position serves as a member of the senior leadership team and reports directory to the CEO. The Director will oversee two direct reports.

Position Responsibilities :

Certification Programs Lead

Together with the key stakeholders of the Certification Process, including our Board of Directors, Committee Members, external vendors and internal team members oversee the following :

• Certification Lifecycle : Provide comprehensive supervision, strategic oversight, and execution of the complete certification process, including Computer-Based Testing (CBT) examinations, the Oral Certifying Examination (OCE), Certification Maintenance, additional certification programs, and Certification Maintenance and Audit programs.
• Quality Assurance and Process Development :  Establish and maintain procedures that ensure high-quality service delivery and data collection, implementing robust quality control measures for all Certification Services activities.
• Examination Administration :  Oversee certification examination administration processes and coordinate additional meetings as assigned, including working within a learning management system (LMS).
• Program Innovation :  Initiate and lead new processes and projects that support Oral and Maxillofacial Surgery (OMS) training and certification programs (including the Objective Structured Clinical Examination and Simulation (OSCE) program; enhancing services for residents, applicants, candidates and Diplomates throughout their certification journey.
• Operations Optimization :  Develop, maintain, and continuously improve Certification Services by monitoring service delivery and stakeholder interactions, establishing measurable service goals aligned with best practice management principles.
• Policy Development :  Oversee the creation and implementation of comprehensive policies, processes, and systems related to training requirements, eligibility criteria, credentialing procedures, continuing certification requirements, and examination registration.
• Data Integrity Leadership :  Analyze certification data to ensure accuracy and completeness, identify areas requiring data clean-up and maintenance, and develop comprehensive guidelines to improve data quality standards.
• Performance Monitoring : Monitor and report application and examination metrics (applicants, candidates, examiners) on regular basis to support revenue forecasting and expense management.

Stakeholder Relations and Engagement

Leadership and Team Management

Additional Responsibilities

Position Requirements :

Personal Attributes :

SEARCH PROCESS

This search is being conducted by Tuft & Associates. Those interested in applying should email a confidential resume and a cover letter outlining specific qualifications to :

Mary McMahon

Tuft & Associates

cbabjak@tuftassoc.com