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Branch Manager

Branch Manager

Medserv Equipment CorpUrbana, IL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

Position Overview : As the Branch Manager of MedServ 's branch, you will be responsible for overseeing all aspects of branch operations, including sales, customer service, staff management, and financial performance. You will play a crucial role in driving growth, ensuring operational efficiency, and maintaining the highest standards of customer satisfaction.

Leadership and Team Management :

  • Lead, coach, and mentor branch staff to achieve individual and team goals.
  • Foster a positive and collaborative work environment that promotes teamwork, accountability, and professional development.
  • Conduct regular performance evaluations and provide ongoing feedback and training as needed.

Sales and Business Development :

  • Develop and execute strategies to drive sales growth and increase market share within the assigned territory.
  • Identify new business opportunities and establish relationships with referral sources, healthcare professionals, and community organizations.
  • Monitor sales performance metrics and implement initiatives to optimize sales effectiveness.

    • Customer Service Excellence :

  • Ensure exceptional customer service is delivered at all times, meeting or exceeding customer expectations.
  • Address customer inquiries, concerns, and escalations in a timely and professional manner.
  • Implement customer feedback mechanisms to continuously improve service quality.

    • Operational Management :

  • Oversee inventory management, purchasing, and distribution processes to maintain adequate stock levels and minimize product shortages.
  • Ensure compliance with regulatory requirements, company policies, and safety standards.
  • Monitor branch financial performance, including budgeting, forecasting, and expense management.

    • Relationship Management :

  • Cultivate strong relationships with key stakeholders, including customers, suppliers, and healthcare partners.
  • Collaborate with other departments and branch locations to share best practices and drive operational synergies.
  • Represent the company at industry events, conferences, and networking functions.

    • Requirements :

  • Bachelor's degree in Business Administration, Healthcare Management, or related field (preferred).
  • Proven track record of success in sales, operations, and team leadership roles, preferably within the healthcare or medical equipment industry.
  • Strong business acumen with the ability to analyze financial data, develop strategic plans, and make data-driven decisions.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Demonstrated ability to build and maintain relationships with customers and stakeholders.
  • Knowledge of relevant regulatory requirements and industry standards.
  • Proficiency in Microsoft Office Suite and other business software applications.
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    Branch Manager • Urbana, IL, US

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