ECOMPD

Job Description

Job Description

Overview

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!

Responsibilities

The eCommerce Product Manager owns the vision and strategy, roadmap, and feature definition for our eCommerce experience. Responsibilities include defining the roadmap as well as planning and managing products and product features through the product development process. This role manages the product backlogs while prioritizing work and making product-related decisions based on the needs and expectations of customers and stakeholders. The individual in this role identifies and manages projects with a high level of autonomy. He / she manages multiple product designs and works in an agile software development lifecycle guiding a team of developers while partnering closely with the business to understand pain points and develop the go-to-market strategy.

This position follows a hybrid work model, requiring up to two days per week onsite at our Roswell office.

KEY RESPONSIBILITIES :

• Defines multiple large, cross-functional and / or complex products and identifies gaps and customer needs by creating vision, strategy and requirements documents for product(s); utilizing available studies (market research, internal) and competitive analysis to identify customer needs; performing experiments to uncover additional customer value; and partnering with the business to define product roadmaps and to establish the product vision
• Develops and manages the product roadmap, demonstrating expertise at the product group level, building partnerships with relevant stakeholder teams, and making trade-off decisions for multiple products in a product group
• Leads the product planning process by overseeing the development of requirements documents (user stories with acceptance criteria, use cases) for products or product releases; working closely with UX and Development teams to oversee the design of the user experience across the product group; monitoring release goals, prioritization, implementation, and iteration plans for a product group; and resolving problems that are escalated
• Leads the development process by reviewing demos with the technology team and validating acceptance criteria for all products; and reviewing the development work and resolving escalated issues and bugs at a product group level
• Leads large, highly complex product omnichannel launches by working with relevant stakeholders to develop launch and go-to-market plans, reviewing and resolving issues and blockers in partnership with team members that may delay the launch or impede the success of product(s)
• Manages scaled launches, sometimes of multiple complex products, in collaboration with leadership
• Tracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iteration; contributes to post-launch reviews and drives incorporation of feedback in future product releases
• Represents team in product discussions with internal and external stakeholders; uses data analysis to address complex and ambiguous problems that often involve multiple stakeholder teams and span across products in a product group
• Works with relevant internal and external stakeholders to identify and prioritize product group-level customer issues and customer experience gaps; uses findings to determine short and medium-term risk and opportunities for the product group and drive further customer adoption
• Uses analytics to monitor product KPIs and ensure success metrics are being met; identifies opportunities for testing and product / product group enhancements based on results
• Attends business reviews, providing critical input and expert insight into to inform the development of new products
• Maintains a prioritized product backlog based on defined business value, aligning with Product Strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriately
• Reviews and approves large requirements (Epics) based on product strategy
• Aligns efforts across product teams, prioritizing as necessary, and driving / facilitating execution to maintain focus and appropriate momentum
• Builds and leverages solid working relationships with business and product stakeholders, other Product Managers, user experience and technology teams to facilitate successful product implementation
• Provides UX / UI approval for assigned products
• Performs Quality Assurance (QA), User Acceptance Testing (UAT), and participates in production code releases
• Provides direction to cross-functional teams, including engineering teams and business functions, communicating the product / product group roadmap and keeping everyone informed of updates
• Builds strong relationships with cross-functional departments (Operations, Category Merchandising, Marketing) as well as Application / Services Vendors to ensure the necessary support is available during product delivery.

Qualifications

MINIMUM QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

Compensation & Benefits

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

This position requires that candidates be authorized to work in the U.S. We are unable to provide sponsorship.

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