Program Manager - Contingent upon award

Program Oversight

Program Oversight : Ensure interpreter services meet government standards and execute contract goals. Team Management, Supervise Operations Managers, Quality Control Managers, and Interpreter Evaluators.

Job Responsibilities

• Program Oversight : Manage interpreter services, ensuring compliance with DOJ / EOIR standards, and execute policies to meet contractual adherence goals.
• Supervise and mentor Operations Managers, Quality Control Managers, and Interpreter Evaluators.
• Liaise with EOIR officials, address program needs, and implement client-requested adjustments.
• Oversee daily operations, including scheduling and resource allocation, focusing on high-demand languages.
• Collaborate on quality initiatives, monitor performance, and drive process improvements.
• Manage budget, expenses, and metrics, ensuring contract adherence and accurate invoicing.

Qualifications

Requirements

Benefits

PGLS has a wide variety of benefit offerings including Health, Dental, 401k, Vision, Pet Insurance, PTO, Paid Holidays, and flexible work schedule.

Location

Nationwide