Program Oversight
Program Oversight : Ensure interpreter services meet government standards and execute contract goals. Team Management, Supervise Operations Managers, Quality Control Managers, and Interpreter Evaluators.
Job Responsibilities
- Program Oversight : Manage interpreter services, ensuring compliance with DOJ / EOIR standards, and execute policies to meet contractual adherence goals.
- Supervise and mentor Operations Managers, Quality Control Managers, and Interpreter Evaluators.
- Liaise with EOIR officials, address program needs, and implement client-requested adjustments.
- Oversee daily operations, including scheduling and resource allocation, focusing on high-demand languages.
- Collaborate on quality initiatives, monitor performance, and drive process improvements.
- Manage budget, expenses, and metrics, ensuring contract adherence and accurate invoicing.
Qualifications
Education : Bachelor's degree (master's preferred).Experience : 7+ years in program management; 3+ years with federal / government contracts.Requirements
Skills : PMP preferred; strong leadership, communication, and multitasking skills.Clearance : DOJ Public Trust eligibility required.Benefits
PGLS has a wide variety of benefit offerings including Health, Dental, 401k, Vision, Pet Insurance, PTO, Paid Holidays, and flexible work schedule.
Location
Nationwide