Community Service Officer

Wellesley MA

Full time

R0014205

THE OPPORTUNITY

Working under the supervision of a Police Sergeant, the Community Service Officer (CSO) serves in an unarmed, uniformed security position. Specifically responsible for working as a call taker and dispatcher in the Public Safety Department Communications Center. This position may also be responsible for patrolling the campus on foot or in a vehicle; issuing parking tickets; performing walking or mobile escorts; and assisting with various public safety functions.

WHAT YOU WILL DO

• Work in the Public Safety Department's Communications Center as a dispatcher including but not limited to receiving emergency calls, determining the nature and location of incidents, and dispatching appropriate police, fire, and emergency medical services personnel using radio, telephone, and computer systems. Responsible for operating complex dispatch software, coordinating communications, relaying information between emergency responders and agencies, providing pre-arrival instructions, maintaining detailed records, and operating in high-stress, shift-based environments.
• Responsible for parking enforcement, foot and mobile escorts, and providing a safe and secure environment at special events on campus.
• Perform daily unlock and lockup of campus buildings.
• Patrol campus on foot and / or in a vehicle in an unarmed uniformed security function.
• Maintain radio communications with police, assigns tasks to officers using proper communications procedures based on safety priority and availability of personnel. Monitor radio communications of local police and fire departments
• Answer routine business and emergency phone calls.
• Monitor and operate access control systems, alarm systems, and CCTV.
• Actively involved in Community Engagement by providing a variety of services along with offering assistance and being a resource for members of the Babson College Community.
• Participate in and deliver Crime Prevention programming.
• May be responsible for the training of other Public Safety personnel as necessary.
• Assists additional assignments and responsibilities as required.

WHAT EDUCATION AND SKILLS YOU WILL NEED

HOW AND WHERE YOU WILL WORK

Must be willing to work flexible hours, schedules, and overtime assignments.

May from time to time be required to perform roles and responsibilities virtually or in-person including but not limited to, training, special projects, and Community Engagement activities that must be accounted for and appropriately documented as required. This may be determined by the Chief of Police or their designee.

Regular physical exertion and walking required.

Ability to travel on and off campus.

Must have had a valid unrestricted U.S. Driver's License for one year, and maintain throughout employment an insurable (as determined by the College's insurer's criteria) or a satisfactory driving record; must successfully complete and pass the College's vehicle training program within the first 60 days of employment; annual or more frequent review of employee's driving record based on the College insurer's criteria; and safety training as required by management.

This position is designated as a Campus Security Authority (CSA), who by virtue of their College responsibilities and under the Jeanne Clery Campus Safety Act, is an individual to which students and employees should report criminal offenses. A CSA shall forward all reports in accordance with the College's reporting structure so they may be assessed for timely warning, inclusion in the daily crime log and inclusion in annual statistical disclosures.

ADDITIONAL SKILLS YOU MAY HAVE

About Us

We're all different.

We're all Babson.

Babson College is a world-class business school, empowering entrepreneurial leaders to create great economic and social value - everywhere. Here you'll find a collaborative, collegial team environment designed to include and motivate every individual. It's a rewarding and invigorating workplace - an exciting launch pad for anyone who wants to make a real impact in higher education. We provide everything you need to achieve your goals, including learning and development opportunities, outstanding benefits, rich rewards, wellness programs, and a genuine dedication to creating a diverse, multicultural and inclusive community.

Please see job description

PI278333671