Store Protection Specialist

Job Opportunity At Ross

Our values start with our people, join a team that values you. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

Success. Our winning team pursues excellence while learning and evolving.

Career growth. We develop industry leading talent because Ross grows when our people grow.

Teamwork. We work together to solve the hard problems and find the right solution.

Our commitment to diversity, equality & inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

This position provides a visible presence at the store entrances / exits, mitigating theft and fraud and maintaining a safe and secure environment for associates and customers.

Essential Functions

Maintaining Safe and Secure Environment :

• Understands that safety is the number one priority and practices safe behaviors in everything they do and assists store leadership in maintaining a safe and secure environment for both associates and customers.
• Provides visible "command" presence, including prominent greetings with eye contact, at store entrances / exits and on sales floor in a company issued vest / required black attire, monitoring for potential safety issues.
• Removes clutter and ensures safe, clear egress to emergency exits.

Developing Great Teams and Partnerships :

Personal and Store Brand :

Mitigating Theft and Fraud :

Minimizing Operational Shortage :

Competencies

Manages Work Processes, Business Acumen, Plans, Aligns and Prioritizes, Builds Talent, Collaborates, Leading by Example, Communicates Effectively, Ensures Accountability and Execution.

Qualifications and Special Skills Required

High school education or equivalent required, AA degree preferred. One year retail supervisor experience or similar training preferred. One year loss prevention / security training preferred. Active security guard license preferred. Ability to work effectively in a fast-paced environment. Strong communication skills. Demonstrated ability to build and maintain relationships with the store team. Excellent customer service skills. Proven ability to effectively resolve conflict. Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and / or drug and alcohol testing.

Physical Requirements / ADA

Consistent timeliness and regular attendance. Ability to spend up to 100% of working time standing, walking, and moving around the store. Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling). Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).

Supervisory Responsibilities

None

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex, veteran status, military status, marital or registered domestic partnership status, medical condition, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role is $21.26 - $21.76. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all associates include accident, critical illness, vision, auto, home, and pet insurance programs; associate discount, identity protection, associate purchase program, benefit hub discount mall, employee assistance program and commuter benefits, 401K (service requirements), employee stock purchase program, Ross Cares Fund, college discounts, sick pay (where legally required) and referral bonuses. In addition, all full-time associates, including FT retail associate, area supervisor, assistant store manager and store manager, are eligible for extended benefits offered including medical / dental / vision health insurance, legal insurance, vacation buy, flexible spending account, health savings account, life / ADD insurance, long-term disability, enhanced maternity and parental leave benefit, vacation pay accrued at a rate of 10 days / year after eligibility commences, 9 personal and company holidays.