Talent.com
No longer accepting applications
At Your Service Center Associate, Westfarms - Part Time

At Your Service Center Associate, Westfarms - Part Time

Macy'sFarmington, Connecticut, United States
1 day ago
Job type
  • Full-time
  • Part-time
Job description

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The At Your Service Center Colleague is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards.

We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here .

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include :

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal / financial advice

Access the full menu of benefits offerings here .

What You Will Do

  • Greet & connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience
  • Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer.
  • Offer options and solutions to customers to complete the sale
  • Wrap-Up the moment to close out the customer's shopping journey, celebrating their purchases and sharing in their excitement
  • Assist customers in all aspects of the total store experience, including customers using devices to shop and compare
  • Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure collection area is organized so the customer pick-up experience is friction-free
  • Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders. Conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer
  • Demonstrate knowledge of store products and services to drive sales and minimize returns
  • Sell gift cards and work to resolve customers' Macy's card issues, as needed.
  • Follow store's audit policies and procedures
  • Adhere to Asset Protection and inventory control and compliance procedures and follow shortage programs and procedures
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  • Skills You Will Need

    Product Knowledge : Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.

    Communication : Comfortable communicating with customers virtually, via phone, and in person.

    Sales : Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.

    Technology : Utilize point of sale technology and applications to help in selling and fulfilling customer orders.

    Continuous Learning : Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources.

    Interpersonal Skills : Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.

    Collaboration : Partnership with the total team to drive sales and deliver the customer experience

    Who You Are

  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • Enjoy meeting people, learning about them, and sharing information
  • Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.
  • You can handle electronic devices with no problem.
  • Must be able to :

  • Understand and communicate effectively with customers, co-workers, and supervisors
  • Read and understand employment policies and safety rules / procedures in English
  • No Education or Experience Required
  • Essential Physical Requirements You Will Perform

    This position requires lifting, constant moving, standing, and reaching with arms and hands.

  • Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders
  • Reaching, including above eye level, crouching, kneeling, stooping and color vision.
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  • About Us

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - Apply Today!

    This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

    STORES00

    Create a job alert for this search

    Associate Center • Farmington, Connecticut, United States

    Related jobs
    • Promoted
    Sales Associate (Part-Time) - Century Center West, Springfield, MA

    Sales Associate (Part-Time) - Century Center West, Springfield, MA

    DTLRSpringfield, MA, US
    Part-time
    We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Position Summary : A Part-Time Sales Associate is e...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associate

    Retail Associate

    Columbia SportswearClinton, CT, United States
    Part-time
    Columbia, prAna, Sorel, and Mountain Hardwear.EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!. Fun, engaging, energetic team focused ...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Retail Store Associate - Clinton Crossing Premium, 6196, Clinton, CT

    Seasonal Retail Store Associate - Clinton Crossing Premium, 6196, Clinton, CT

    AdidasClinton, CT, United States
    Part-time
    We believe sport has the power to change lives.To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, ...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Part Time Associate

    Retail Part Time Associate

    HomeGoodsAvon, CT, US
    Part-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritize...Show moreLast updated: 1 day ago
    • Promoted
    Xfinity Retail Service Associate - Part Time

    Xfinity Retail Service Associate - Part Time

    Veterans StaffingNorth Haven, CT, US
    Part-time
    Comcast brings together the best in media and technology.We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...Show moreLast updated: 5 days ago
    • Promoted
    Part-Time Wireless Retail Sales Associate

    Part-Time Wireless Retail Sales Associate

    SPECTRUMSouth Windham, CT, United States
    Part-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and selling ...Show moreLast updated: 2 days ago
    • Promoted
    Retail Fragrances Sales Associate, Westfarms - Part Time

    Retail Fragrances Sales Associate, Westfarms - Part Time

    Macy'sWest Hartford, CT, United States
    Full-time +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...Show moreLast updated: 30+ days ago
    • Promoted
    Temporary Seasonal Store Associate - Part Time

    Temporary Seasonal Store Associate - Part Time

    Ocean StateWethersfield, CT, US
    Full-time +1
    Temporary Seasonal Store Associate - Part Time.Requisition Number : TEMPO014315.Compensation for this opportunity is based on candidate experience and position. Join our team! All associates receive ...Show moreLast updated: 30+ days ago
    • Promoted
    At Your Service Center Associate, Westfarms - Part Time

    At Your Service Center Associate, Westfarms - Part Time

    Macy'sUnionville, CT, US
    Part-time
    At Your Service Center Colleague.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate, Westfarms - Part Time

    Retail Sales Associate, Westfarms - Part Time

    Macy'sUnionville, CT, US
    Part-time
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditionsabout inspiring stores and irresistible products...Show moreLast updated: 30+ days ago
    • Promoted
    Distribution Center Associate II

    Distribution Center Associate II

    Fleet PrideNorth Haven, CT, US
    Full-time
    Provide support to the FleetPride Branches in expediting parts for delivery to all branches of the company as well as customers. Pull and organize branch and customer orders for delivery from wareho...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Retail Cosmetics Sales Associate - Clinique, Westfarms - Part Time

    Retail Cosmetics Sales Associate - Clinique, Westfarms - Part Time

    Macy'sFarmington, CT, US
    Full-time +1
    Macy’s is more than just a store.One that’s captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and i...Show moreLast updated: 5 hours ago
    • Promoted
    Flexible $ : Earn At Least $1695 For Your First 151 Trips, Guaranteed.

    Flexible $ : Earn At Least $1695 For Your First 151 Trips, Guaranteed.

    UberNew Hartford, CT, United States
    Full-time +1
    Earn at least $1695 driving with Uber when you complete your first 151 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 7 days ago
    • Promoted
    Seasonal Fulfillment and Receiving Support Associate, Westfarms

    Seasonal Fulfillment and Receiving Support Associate, Westfarms

    Macy'sWest Hartford, CT, United States
    Full-time
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...Show moreLast updated: 30+ days ago
    • Promoted
    At Your Service Center Associate, Westfarms - Full Time

    At Your Service Center Associate, Westfarms - Full Time

    Macy'sUnionville, CT, US
    Full-time
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditionsabout inspiring stores and irresistible products...Show moreLast updated: 30+ days ago
    • Promoted
    Fulfillment Center Associate

    Fulfillment Center Associate

    FedExMillington, CT, United States
    Full-time +1
    Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps keep America, and our economy, moving.Be part o...Show moreLast updated: 4 days ago
    • Promoted
    Serve Your Community - Part Time Positions!

    Serve Your Community - Part Time Positions!

    United States ArmyNew Haven, CT, US
    Part-time +1
    Serve Your Community! Part Time Positions! Overview : Embark on a rewarding journey with the U.Army and make a difference in your community! As a valued member of our forces, you'll have the opportu...Show moreLast updated: 30+ days ago
    • Promoted
    Xfinity Retail Service Associate - Part Time

    Xfinity Retail Service Associate - Part Time

    ComcastNorth Haven, CT, US
    Part-time
    Responsible for supporting the store team so that a best in class experience for customers can be delivered.Provides great support to customers and the store team while constantly striving for impr...Show moreLast updated: 30+ days ago
    • Promoted
    Meat Team Member (Service Counter) - Part Time Seasonal

    Meat Team Member (Service Counter) - Part Time Seasonal

    Whole Foods MarketSimsbury, CT, US
    Part-time
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Direct Support Associate

    Direct Support Associate

    MosaicHadlyme, CT, United States
    Full-time
    If making a positive impact in the lives of others is always on your to-do list you'll LOVE working with a team that puts people first. As a DSP, you will provide support and guidance to people s...Show moreLast updated: less than 1 hour ago