Customer Service Logistics

LHH is partnering with our client to find a Customer Service Logistics Specialist who thrives in a fast-paced environment and enjoys solving problems, coordinating shipments, and supporting customers with excellence.

📍 Nashville, TN | 💼 Temp-to-Hire | 💲 $24–$27/hour

As a key member of the logistics team, you’ll serve as the frontline contact for customers, drivers, and internal departments. You’ll ensure timely and accurate delivery coordination, resolve service issues, and maintain strong relationships through proactive communication and attention to detail.

What You’ll Do

• Coordinate order processing, scheduling, and delivery logistics.
• Create and manage purchase orders to ensure timely procurement and delivery of products and supplies, maintaining accuracy and alignment with customer and operational needs.
• Serve as the primary point of contact for customer inquiries and service updates.
• Communicate with drivers and dispatch to ensure timely deliveries.
• Resolve service issues and escalate concerns as needed.
• Maintain accurate records in logistics and CRM systems.
• Collaborate with internal teams to ensure smooth operations and customer satisfaction.

What You Bring

• 2+ years of customer service or logistics experience.
• Strong communication and problem-solving skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Proficiency in Microsoft Office; experience with logistics or CRM systems a plus.
• Positive attitude and commitment to delivering excellent service.