Talent.com
Store Protection Specialist

Store Protection Specialist

Ross StoresSpring, TX, US
30+ days ago
Job type
  • Full-time
Job description

Store Protection Specialist

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : This position provides a visible presence at the Store entrances / exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest / required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.

Essential Functions :

  • Maintaining Safe & Secure Environment :
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances / exits and on sales floor in a Company issued vest / required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Developing Great Teams & Partnerships :
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.
  • Personal and Store Brand :
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.
  • Mitigating Theft & Fraud :
  • Monitors entrances / exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Minimizing Operational Shortage :
  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention / security training preferred.
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and / or drug and alcohol testing.
  • Physical Requirements / ADA :

  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Store Protection Specialist • Spring, TX, US

    Related jobs
    • Promoted
    Asset Protection Specialist

    Asset Protection Specialist

    Home Depot (Retail)Houston, TX, US
    Full-time
    The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store / m...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border ProtectionMagnolia, Texas, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 11 hours ago
    • Promoted
    Retail Store Manager

    Retail Store Manager

    PetsmartKaty, TX, United States
    Full-time
    PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!.At PetSmart, were more than just a company.We believe when our associates are happy and healthy, they can provide the best pos...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionCrosby, TX, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Manager, Asset Protection

    Manager, Asset Protection

    Macy'sHumble, TX, United States
    Full-time
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...Show moreLast updated: 20 hours ago
    • Promoted
    Full-Time Loss Prevention Supervisor

    Full-Time Loss Prevention Supervisor

    Kohl'sConroe, TX, US
    Full-time
    As Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage.You will increa...Show moreLast updated: 17 days ago
    • Promoted
    Asset Protection Associate - Shops @ Stone Park

    Asset Protection Associate - Shops @ Stone Park

    JCPenneyHouston, TX, US
    Full-time
    Primary Responsibilities : Supports Shrinkage and Safety Awareness programs : Aids Store Management to communicate current shrinkage and safety topics. Conducting surveillance : Observes customer's and...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Retail Guitar Repair Tech

    Retail Guitar Repair Tech

    Guitar CenterCrosby, TX, United States
    Full-time
    Why Guitar Center? Here’s just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...Show moreLast updated: 9 hours ago
    • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionSplendora, Texas, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 23 days ago
    • Promoted
    Security Professional - Chemical Patrol Specialist

    Security Professional - Chemical Patrol Specialist

    Allied UniversalLa Porte, TX, United States
    Full-time
    Security Professional - Chemical Patrol Specialist.Wednesday, Thursday, Saturday, Sunday.Allied Universal, North America's leading security and facility services company, offers rewarding careers t...Show moreLast updated: 2 days ago
    • Promoted
    Loss Prevention Supervisor

    Loss Prevention Supervisor

    Kohl'sHouston, TX, US
    Full-time
    As Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage.You will increa...Show moreLast updated: 25 days ago
    • Promoted
    • New!
    Retail Guitar Repair Tech - Base Pay + Commissions

    Retail Guitar Repair Tech - Base Pay + Commissions

    Guitar CenterCrosby, TX, United States
    Full-time
    Why Guitar Center? Here’s just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...Show moreLast updated: 9 hours ago
    • Promoted
    Security Professional - Chemical Access Control

    Security Professional - Chemical Access Control

    Allied UniversalDeer Park, TX, United States
    Full-time +1
    Security Professional - Chemical Access Control.Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.While ...Show moreLast updated: 2 days ago
    • Promoted
    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    United States Customs and Border ProtectionCrosby, TX, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show moreLast updated: 20 days ago
    • Promoted
    Asset Protection Associate - Meyerland Plaza

    Asset Protection Associate - Meyerland Plaza

    JCPenneyHouston, TX, US
    Full-time
    Primary Responsibilities : Supports Shrinkage and Safety Awareness Programs : Aids Store Management to communicate current shrinkage and safety topics. Conducting Surveillance : Observes customer's and...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Guitar Technician (Luthier) Store 443

    Guitar Technician (Luthier) Store 443

    Guitar CenterCrosby, TX, United States
    Full-time
    Why Guitar Center? Here’s just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...Show moreLast updated: 9 hours ago
    • Promoted
    Security Professional - Armed

    Security Professional - Armed

    Allied UniversalCypress, TX, United States
    Full-time +1
    Afternoon, Evening, Morning, Overnight.Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.While working i...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    U.S. Customs and Border Protection Officer

    U.S. Customs and Border Protection Officer

    U.S. Customs and Border ProtectionCrosby, Texas, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 11 hours ago