Member Service RepresentativePlanet Fitness Monroe • Monroe, GA, US

Member Service Representative

Planet Fitness Monroe • Monroe, GA, US

30+ days ago

Job type

Full-time

Job description

Job Description

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive :

Complimentary Black Card Membership
Company Facilitated Training
Advancement Opportunities
Rewards and Recognition Programs

Essential Duties and Responsibilities

Greet members, prospective members and guests, providing exceptional customer service.

Handle all front desk related activities including :

Answer phones in a friendly manner and assist callers with a variety of questions.

Check members into the system.

New member sign-up.

Take prospective members on tours.

Facilitate needed updates to member’s accounts.

Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Assist in maintaining the neatness and cleanliness of the club.

Qualifications / Requirements

Customer service background preferred.

Basic computer proficiency.

A passion for fitness and health.

Upbeat and positive attitude!

Punctuality and reliability is a must.

Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

Strong listener with the ability to empathize and problem solve.

Demonstrate diplomacy in all interactions while using appropriate behavior and language.

High School diploma / GED equivalent required.

Must be 18 years of age or older.

Physical Demands

Continual standing and walking during shift.

Continual talking in person or on the phone during shift.

Must be able to occasionally lift up to 50 lbs.

Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.

Will occasionally encounter cleaning chemicals during shift.

Pay & Benefits

Potential of up to three raises per year

Great career advancement opportunities

Insurance benefits for full time staff

401k benefits based upon eligibility

Create a job alert for this search

Member Service Representative • Monroe, GA, US

Related jobs

Guest Service Representative

Nothing Bundt Cakes • Athens, GA, US

Full-time

A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about.You'll get to play party planner by helping guests order the right cake for their ...Show more

Last updated: 30+ days ago • Promoted

Service Champion

Taco Bell • Covington, GA, US

Full-time

We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in the world! If you want to build a great...Show more

Last updated: 30+ days ago

Member Services Representative (Full-Time : NOW HIRING!)

Planet Fitness • Duluth, GA, US

Full-time

Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show more

Last updated: 30+ days ago • Promoted

Burger King Team Member

GPS Hospitality • Hoschton, GA, US

Full-time +1

Our Team Members are the face of our company and the first step in providing quality service and hospitality to our guests. If you're looking for a full-time position, or just a part-time job that s...Show more

Last updated: 30+ days ago • Promoted

Family Medicine Physician

HealthEcareers - Client • Monticello, GA, USA

Full-time

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions ...Show more

Last updated: 4 days ago • Promoted

Team Member - Urgently Hiring

Arby's • Madison, GA, US

Part-time

Think about it you and us? Sounds like it could be a match made in the meat heavens.Shift meal discount and family dining discount •. Best in Class Training & Continuous Learning.Journey Wellbeing S...Show more

Last updated: 30+ days ago • Promoted

Member Services Representative (Overnight)

Planet Fitness • LITHONIA, GA, US

Full-time

Planet Fitness prides itself on creating a unique environment where anyone – and we mean anyone – can be comfortable.A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.Th...Show more

Last updated: 21 hours ago • New!

Member Services Representative (Part-Time : NOW HIRING!)

Planet Fitness • Duluth, GA, US

Part-time

Last updated: 30+ days ago • Promoted

Membership Clerk

Costco Wholesale Corporation • Duluth, GA, US

Full-time

Processes member sign ups, renewals, and added cards.Instructs members and potential members about membership, warehouse, and credit programs. Assists members regarding item availability.Issues repl...Show more

Last updated: 30+ days ago • Promoted

Direct Support Professional - Greensboro

BrightSpring Health Services • Eatonton, GA, United States

Part-time

Direct Support Professional - Greensboro.US-GA-GREENSBORO | US-GA-MADISON | US-GA-EATONTON | US-GA-BUCKHEAD | US-GA-MILLEDGEVILLE. ResCare Community Living - Direct Support Professional.Thank you fo...Show more

Last updated: 30+ days ago • Promoted

Service Team Member

Michaels • Bethlehem, GA, US

Full-time +1

Deliver friendly customer service, help customers shop our store, and find what they're Looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...Show more

Last updated: 30+ days ago • Promoted

Guest Service Representative

Nothing Bundt Cakes - Athens, GA • Athens, GA, US

Full-time

A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about.Youll get to play party planner by helping guests order the right cake for their c...Show more

Last updated: 30+ days ago • Promoted

(USA) Member Specialist

Walmart • Mcdonough, GA, US

Full-time +1

Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns, zoning the area, arranging and organizing merchandise, and identifying ...Show more

Last updated: 7 days ago • Promoted

Membership Service Representative II

YMCA of Metropolitan Atlanta • Covington, GA, US

Full-time

Member Service Representative Level 2.As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldes...Show more

Last updated: 30+ days ago • Promoted

Member Services Representative

Planet Fitness • Lawrenceville, GA, US

Full-time

At Planet Fitness, we are committed to creating a culture that empowers people to live a healthy lifestyle.We aim to assist our members and our employees to reach their full potential.We are curren...Show more

Last updated: 30+ days ago • Promoted

Overnight Member Service Representative

Planet Fitness • Lawrenceville, GA, US

Full-time

Overnight Member Service Representative.The Overnight Member Service Representative will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experien...Show more

Last updated: 30+ days ago • Promoted