Lead Software Engineer

4 days ago Be among the first 25 applicants

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

What you’ll do

Operating a global, always‑on platform requires clear signal and fast insight. As a Lead Frontend Engineer, you will set the technical direction for our observability UIs dashboards, explorers, query builders, and alert workflows so engineers can make confident, real‑time decisions. You will lead complex projects, raise the bar on usability, performance, and accessibility, and mentor senior engineers. This position is an individual contributor position reporting to the Engineering Manager, Reliability Tooling.

Responsibilities

• Lead the frontend technical strategy for observability surfaces (dashboards, traces / metrics / logs explorers, SLO burn‑rate views, service maps, alert & annotation flows), aligning UX, performance, and reliability goals
• Own complex projects end‑to‑end from design review and architectural decisions through delivery, rollout, and post‑launch iteration
• Establish patterns for state management, data fetching, error handling, and runtime resiliency
• Champion performance budgets and SLOs
• Collaborate with Product, SRE, and Telemetry Platform teams to shape requirements, APIs, and paved‑road UI components
• Expand and maintain shared components, design‑system alignment, documentation, and CI / CD checks to speed safe delivery
• Coach senior engineers, lead design reviews, and model best practices in testing, observability, and maintainability
• Participate in on‑call for the UI tier

Job Designation

Hybrid : Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency : Minimum 2 days per week; may vary by team but will be weekly in‑office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role / job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

What you bring

Basic

Preferred

Benefits

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Equal Opportunity Employer

It’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can‑do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

States Not Eligible for Employment : Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

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