Melty Restaurant General Manager

Restaurant General Manager

The General Manager (GM) is a leader who is committed to and responsible for implementation of all restaurant operations. Leadership by example, communication skills, attention to detail and ability to implement all business operations with minimal oversight are crucial aspects of the job. The GM ensures all team members are performing their job responsibilities and meeting expectations in all aspects of their job descriptions.

The GM consistently provides a quality product and guest service experience that delivers total guest satisfaction. He or she models and creates an environment in which the guest is always right and ensures a positive guest service experience. The GM responds positively and quickly to guest concerns. He or she corrects potential problems before they affect our guest. The GM continuously improves the skills, knowledge and morale of all team members. He or she treats the team members with dignity and respect and creates an environment where the entire team does the same. The GM effectively utilizes all training programs from new employee orientation up to and including management training classes. The GM maximizes financial performance and profit. Sets motivating store performance goals and reviews them daily, weekly, and monthly. Make constant adjustments to reach those goals. The GM oversees all inventory ordering with various suppliers, all invoice collection, weekly and period end inventory and data entry. This includes delegating to the assistant manager, shift leaders, and follows up to ensure optimal performance.

High school diploma or equivalent. College degree preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers; bilingual skills a plus. 3-5 years in management positions (preferably restaurant experience, including full service, quick serve or fast food). Must have or obtain a current Food Handlers Permit within 30 days of employment. Must have or be willing to obtain a ServSafe certification.

Melty is looking for dynamic people to engage with our guests, create and serve our amazing melts, manage store business operations, supervise and motivate our team members. We do grilled cheese in a whole new wayIn a fun, fast-paced environment, and we'd love for you to be part of our team. Salary / Compensation will depend on experience.