About the job Sr. End User Support Specialist Billerica, MA
Requirements :
7+ years experience supporting / administering desktop / mobile operating systems and enterprise user accounts
Associates Degree in a technology related field or equivalent experience or A+ certified or similar
Hands-on using helpdesk ticketing systems (ManageEngine, ServiceNow, JIRA, etc.) to manage customer requests
Experience administrating and supporting Windows 10 Enterprise, Bitlocker, Office 365 (OneDrive, Teams, Outlook) / Office Suite, Active Directory, SCCM, Microsoft Edge / IE, Single Sign On, MFA, troubleshooting group policy
Experience with Exchange Online mailbox management, calendaring, and synching across multiple clients
Excellent written and verb
Create a job alert for this search
User Support Specialist • Billerica, MA, United States