Lead Process Engineer - Enterprise Delivery Experience

Position Purpose :

A lead process engineer designs and enables efficent, effective, and repetable processes within store operations in support of business strategies. They will primarily work on high-priority, cross-functional projects across multiple business teams. A lead process engineer will need to respond quickly to opportunities, take appropriate actions to drive results, and communicate to all levels of leadership. They will spend part of their time in stores observing current state processes to document opportunities. They will work cross-functionally to solve for these opportunities using the IDOV process while leveraging Agile ways of working, driving productivity, throughput, and improved associate and customer experiences.

Key Responsibilities :

10% Agile Ways of Working - Participate in Agile ways of working, including sprint planning, story sign-off, and demos

20% Collaboration - Partner with key stakeholders to design, test, and iterate through solutions

20% Data Analysis - Utilize analytics to provide insight, interpret results, or recommend decisions

10% Presentations - Synthesize results and findings through Powerpoint and stakeholder presentations

5% Roadmapping - Create quarterly and annual process improvement roadmaps by partnering with businses teams

10% Solutioning - Partner with IT, UX, and business teams to deliver scalable solutions to the field

25% Store Walks - Complete in-store Gemba walks to observe current state processes, complete process maps, and document process opportunties within run-the-business and strategic initiatives

Direct Manager / Direct Reports :

This Position typically reports to Director, Process Engineering

This Position has 0 Direct Reports

Travel Requirements :

• Typically requires overnight travel less than 10% of the time.

Physical Requirements :

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Minimum Qualifications :

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Preferred Qualifications :

Working knowledge of Microsoft Office Suite

Working knowledge of Tableau

Working knowledge of presentation software (e.g., Microsoft PowerPoint)

Demonstrated ability to collaborate and work effectively with cross-functional teams

Demonstrated project management skills

Ability to convey complex or technical ideas and processes in easy-to-understand terms to

Excellent written and verbal communication skills

Industrial Engineering Degree or other related Engineering Degree

3+ years experience practicing process improvement

Experience practicing Agile or Kaizen ways of working

Experience directly or indirectly leading others

Proficient in : Microsoft Office (Outlook, Excel, Powerpoint, Word, Sharepoint, Power Apps, Visio), Google Cloud Platform (Big Query, Big Query Assistant), Tableau, Jira

Minimum Education :

Preferred Education :

Minimum Years of Work Experience :

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Minimum Leadership Experience :

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Certifications :

Competencies : Collaborates

Manages Complexity

Balances Stakeholders

Communicates Effectively

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.