Universal Banker

First Federal BankStarke, FL, United States

30+ days ago

Job type

Full-time

Quick Apply

Job description

Core values speak to the heart of an organization and are the essence of a company’s identity. Everything we do is centered around our community , customer service , our stability , and being trustworthy . These values support our mission and vision, shape our culture, and provide a foundation for the future.

Offering a dynamic benefit package that includes but is not limited to :

Four Medical Plan Offerings to choose from
Employer HSA Contributions (Coverage / Plan exclusions)
Employer Provided Life Insurance Policy
Annual Health Incentive
Annual Wellness Reimbursement
Tuition Reimbursement program
Generous Match 401k Retirement Plan
Paid Sick Leave
Paid Vacation Leave
11 Paid Holidays Based on the Federal Reserve Calendar

If you are ready to take on a challenging and rewarding role; we invite you to apply for this exciting opportunity.

ESSENTIAL FUNCTIONS :

Open and maintain deposit accounts, assist with loan applications, and issue new or replacement debit cards while ensuring compliance with all regulations.

Provide support for routine account maintenance, debit card issues, and a wide range of customer banking needs.

Capture and update customer profiles with key life events, goals, and financial needs to strengthen relationships.

Conduct proactive follow-up with new and existing customers to deepen relationships and identify opportunities.

Maintain thorough knowledge of all electronic banking services and assist customers in their use.

Accurately process deposits, withdrawals, loan payments, and other financial transactions while verifying identification, endorsements, and account information.

Evaluate and place holds on uncollected funds in accordance with bank policies.

Balance cash drawer daily, report discrepancies, and resolve outages in collaboration with branch management.

Issue cashier’s checks, process wire transfers, and support additional branch services such as bank-by-mail and night deposit.

Assist with currency transaction reporting and suspicious activity monitoring in compliance with BSA / AML requirements.

Maintain and balance ATM operations; prepare and verify cash shipments and vault cash under dual control.

Demonstrate working knowledge of standard banking systems, Microsoft Office applications, and branch equipment.

Stay informed on bank products, services, and industry trends while remaining aware of competitive activity.

Consistently deliver innovative, customer-focused solutions to enhance service and strengthen relationships.

Duties may vary by branch location, and additional responsibilities may be assigned as needed..

JOB REQUIREMENTS :

High school diploma required; additional education preferred.

Previous customer service experience required, preferably in banking or financial services.

Strong interpersonal skills with the ability to listen, build rapport, and develop trust.

Attention to detail, excellent organizational skills, and the ability to manage time effectively.

Action-oriented with a positive, professional, and innovative approach.

Adaptable and willing to embrace change; eager to learn new skills and processes.

Able to remain calm and professional under pressure while handling multiple responsibilities.

Strong problem-solving skills with the ability to identify solutions and resolve customer issues quickly.

Proficiency in Microsoft Office and comfort with banking technology and systems.

Ability to sit and perform computer-based tasks for extended periods.

Employees must be able to perform the essential functions of this position to maintain employment with First Federal Bank.

Bilingual candidates encouraged to apply.

EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY

E-Verify Employer

Create a job alert for this search

Universal Banker • Starke, FL, United States