BILLING SPECIALIST

About us

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs.

Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Cooper University Hospital Cape Regional is accredited by and received the Gold Seal of approval from The Joint Commission.

Short Description

Investigate and document errors in accounts to ensure records are accurately corrected

Report and discuss any problem accounts or relevant issues to supervisor / management for resolution

Distributes any potential claim issues to appropriate AR team member

Assists as assigned with resolving denials / rejections

Document information obtained and files any correspondence. Appeals are prepared with appropriate documentation, or refunds are processed as appropriate.

Document and maintain pattern log of issues that delay payment.

Contact payers to resolve issues / problems such as unclear EOB's, covered benefits, referral and authorization issues, and to verify payment status.

Participate as requested in cross training efforts to ensure maximal use of staff skills and maintain full coverage for all billing functions.

Maintain compliance with Cooper personnel Policies and Procedures including a good time and attendance record

Performs all other duties as assigned by supervisor and / or management

Experience Required

1-2 years physician billing experience required

Demonstrated competency of the use of computer applications, billing information systems, and Microsoft Office applications

Ability to communicate with patients, visitors and coworkers

Education Requirements

High school diploma or equivalent required