Rest Area Attendant Lead

Job Description

Job Description

Description : RESPONSIBILITIES :

Under the supervision of the Chief Facility and Fleet Officer, the Rest Area Supervisor is responsible for coordinating all aspects of the rest area operations, as well as supervision of the Rest Area Attendants and any Job Coaches assigned to a service recipient.

• Responsible for completing necessary paperwork accurately and in a timely manner
• Assure that all rest area operations meet the requirements of the contract with the Department of Transportation / Community Rehabilitation Agencies of Tennessee
• Comply with Easter Seals Policies and Procedures and Employee Handbook, including the reporting of any incidents involving a service recipient and / or job coach, comply with HIPAA, Title VI, and Confidentiality requirements
• Attend in-service training sessions, meetings, and out of town activities as required
• Promote a positive work environment by treating staff and visitors with courtesy and respect
• Receive and schedule time off requests with the approval of the Director of Transportation
• Maintain a two week inventory of all supplies necessary for the daily operation of the rest areas per contract and within budget
• Supervise the work of all Rest Area employees and perform all necessary job performance documentation as required
• Perform quality inspections on each employee at least once a month to ensure that all duties meet the required quality standards and provide written documentation of all findings
• Provide 24 hour on call coverage for the East and West side rest areas
• Notify the Director of Transportation and the District Representatives of TDOT of the schedule in advance of each month
• Monitor the work of the waste water specialist and report any problems to the Director of Transportation
• Monitor the work of any service recipients who are present at the site training for competitive employment
• Schedule all employees
• Ensure that all purchase order requests are submitted in a timely manner
• Use proper reporting procedures when reporting vandalism, accidents, theft, etc. that involve rest area visitors and / or property
• Keep a daily log of all personnel on site available for review. This log will contain notations of time, dates, staff present and details of unusual activities such as accidents, theft, vandalism, etc.
• Notify Director of Transportation of any safety issues and take immediate steps to correct any conditions that pose a serious health and safety threat
• Provide pertinent information and feedback in an ongoing process regarding employee’s performance in all work duties through Easter Seals performance review process
• All other duties as assigned by Director of Transportation

Requirements : QUALIFICATIONS :

High School Diploma / GED

Minimum of 6 months supervisory experience in attendant / custodial maintenance

Ability to work a flexible schedule

Valid TN F Endorsement driver’s license with an acceptable driving record