At SusieCakes, we make old-fashioned, sentimental dessert favorites – just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern, neighborhood bakery. “Connecting through Celebration” is our purpose and what we strive for every day with our team members, our guests, and our community.
We’re proud to promote from within, which is why we offer a limited number of internships for students interested in hospitality careers. As a luxury lifestyle brand, we focus on team development, leadership growth, and a positive work environment. If you’re passionate about learning, leading, and being part of a supportive team, come join the celebration!
DESCRIPTION OF DUTIES : As the Culinary Intern, you will learn how the internal operations of SusieCakes works as well as learn key leadership skills that can be used as you pursue your culinary career. Our mission is to provide you with the knowledge around running the complete operation as efficiently as possible, while learning key leadership skills to coach and develop people internally.
RESPONSIBILITIES
Operations :
- Review production schedule with the General Manager, Head Baker or Production Manager.
- Learn quality standards pertaining to SOPs and how recipes are followed.
- Participate in a purchase order, inventory count, and waste tracking with follow up procedures.
- Learn each shift in the Kitchen including Bake, CC1, Open and cakes.
- Shadow the Culinary MOD on closing numbers, and learn daily leadership responsibilities
- Learn the guest service journey and how we greet, welcome, and connect with our guests by maintaining service quality standards, handling guest orders and transactions.
People :
Connect with General Manager / Head Baker to learn how we develop, motivate, and coach our team members to instill a positive working environment.Financial :
Learn how to calculate COGS and evaluate how the store has performed to company standardsWork with General Manager / Market Leader to learn more about labor, cost of goods, sales, labor and other operating expenses.Facility / Safety :
Perform daily / weekly cleaning tasks and daily walkthroughs with the teamLearn how to manage bakery maintenanceLeadership skills to learn :
Live and model the mission, values, and goalsPossesses and demonstrates a “One team, One goal” philosophyLeads by example and demonstrates the standards of being a good team memberWork in an organized, deliberate, and fast-paced mannerPossess a small business owner mentality and thrives in an entrepreneurial environmentRemain calm and objective and presents fact-based case during emotional discussionsQualifications :
Education and Experience
One year of experience in restaurant, pastry or culinary education with a baking focusBasic Kitchen operations experienceWillingness to learn and openness to feedbackLanguage Skills
Must be able to read and understand recipes that use different measuring systemsMust be able to communicate with different shifts to ensure FIFO and inventoriesMust be able to communicate effectively with guests and team membersPhysical Demands
Must be able to lift up to 50 lbs.Must be able to work long periods of time standingMust be able to taste product for quality assurance i.e buttercream(s), cake(s) and cupcake(s)batter, cookie dough and other recipes as assigned.PI442ad27c4990-30511-38758008