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General Sales Manager - Hammond, LA

General Sales Manager - Hammond, LA

Ross Downing CDJR, LLCHammond, LA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We are seeking a General Sales Manager (GSM) for our Ross Downing CDJR Dealership who will be responsible for leading and managing the sales department to achieve sales targets, enhance customer satisfaction, and ensure a high-performing sales team. The GSM will develop sales strategies, monitor sales performance, and foster a customer-focused sales environment.Key Responsibilities :

  • Sales Leadership and Team Management :

Lead, mentor, and motivate the sales team to meet and exceed sales targets.

  • Set clear performance expectations, provide ongoing coaching, and conduct performance evaluations.
  • Sales Strategy and Planning :
  • Monitor and analyze sales data, market trends, and competitor activities to adjust sales strategies accordingly.

  • Collaborate with the General Manager to set sales targets and objectives.
  • Customer Relationship Management :
  • Foster a customer-centric sales environment, ensuring exceptional customer service and satisfaction.

  • Address customer inquiries, concerns, and complaints promptly and professionally.
  • Develop and maintain strong relationships with new and existing customers.
  • Inventory Management :
  • Oversee the ordering, stocking, and presentation of vehicles to ensure an optimal inventory mix.

  • Monitor inventory levels and adjust ordering strategies to meet customer demand and market conditions.
  • Collaborate with the sales team to manage aged inventory and promote high-turn vehicles.
  • Financial Performance :
  • Manage the sales department's budget, ensuring financial targets are met or exceeded.

  • Monitor sales profitability and implement measures to enhance gross margins.
  • Prepare and present regular sales performance reports to the General Manager and ownership.
  • Preferred Skills / Abilities :

  • Minimum of 5 years of experience in automotive sales management, with a proven track record of success.
  • Strong leadership and team-building skills.
  • Excellent communication, negotiation, and interpersonal skills.
  • In-depth understanding of sales processes, inventory management, and financial management.
  • Proficient in dealership management software and other relevant technologies.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
  • Strong problem-solving skills and the ability to make informed decisions.
  • Ability to upkeep confidentiality as needed.
  • Benefits :

  • Comprehensive benefits including 401k with company match, health, dental, vision, and life insurance options.
  • Equal Opportunity Employer :

    Ross Downing is an equal opportunity employer. We are a diverse group and are committed to creating an inclusive environment for all employees.

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    General Sales Manager • Hammond, LA, US

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