Analyst II - Process Excellence

Job Description

Why GMF Process Excellence?

The Process Excellence Team at GM Financial is dedicated to enhancing operational efficiency and driving continuous improvement across the organization. Our team focuses on streamlining processes, improving quality, and optimizing performance to deliver exceptional value to our clients and stakeholders.

As a member of the Process Excellence team, you will collaborate with various departments to identify opportunities for improvement and implement innovative solutions. Our team works closely with key stakeholders to drive organizational change, improve productivity, and ensure sustainable growth. You will navigate complex projects using strategic thinking and an adaptive mindset while building lasting relationships along the way.

If you enjoy fostering customer relationships, championing continuous improvement, and utilizing problem-solving skills, this is the right place for you! Join our Process Excellence team to develop your skills and career within a dynamic and forward-thinking organization. Be part of a team that values innovation, collaboration, and excellence.

There are 2 open roles.

Responsibilities

About the role

Analyst II - Process Excellence engages in strategic initiatives across GM Financial. This role is responsible for supporting and coordinating active efforts in the Process Excellence portfolio. Responsibilities include : planning, process engineering, analysis and communicating findings. Key to this role is ensuring internal client expectations are met by providing quality deliverables in a timely manner. Supporting and organizing the development of accurate documentation and status information is vital to the success of this role; these include but are not limited to project charters, business process flows, communication plans and project checklists.

In this role you will :

• Support -Support strategic transformation projects within the Operational Excellence portfolio, provide reporting on deployment, establish clear communication, identify and mitigate risk and ensure timely effort completion
• Business Process Management (BPM) / Business Process Improvement (BPI) - With minimal direction support Business Process Management including guiding groups and or teams through process design, reengineering and opportunity assessments - ensure compliance (department, state and federal regulations)
• Internal Consulting - Leverage interaction models. Communicate with varying levels of management and departments across the organization, utilize consulting skills to collaborate with stakeholders
• Nintex Process Manager experience or willingness to learn business architecture modeling software
• Design for Six Sigma (DFSS) - Formulate recommendations and identify needs of the customer and the business, support the voice of the customer as well as the voice of the business

Qualifications

What makes you a dream candidate?

Education and Experience

1+ years relevant work experience :

Data analysis and reporting

Licenses

What We Offer : Generous benefits package available on day one to include : 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays

Our Culture : Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive

Compensation : Competitive pay and bonus eligibility

Work Life Balance : Flexible hybrid work environment, 2-days a week in office

NOTE : We are unable to consider candidates who require visa sponsorship for this position

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