Asset Living is hiring: Community Manager in Reno

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to our partners. Our portfolio spans multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that values leadership, collaboration, and growth.

Position

Community Manager – The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial, administration, and risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

• Personnel Management
• Regular/daily onsite attendance is required
• Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Complete weekly/daily office and maintenance staff schedules and assignments
• Address performance problems; document appropriately and coordinate with direct supervisor and HR
• Promote harmony and quality job performance of staff through supportive leadership
• Ensure staff compliance with company policies and procedures
• Financial Management: achieve NET operating income through cost control and revenue/leasing improvement; identify trends and recommend strategies
• Develop yearly operating budgets/forecasts
• Monitor timely receipt and reconciliation of deposits, rent collections, and charges
• Monitor timely receipt, reconciliation, and coding of vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate
• Strategic Leasing Management: develop yearly marketing plan and utilize marketing strategies and systems
• Ensure leasing techniques are effective in obtaining closures, follow-up procedures, and accurate reporting
• Respond to resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (e.g., events, promotions, monthly newsletter)
• Show, lease, and move in prospective residents
• Administrative & Maintenance Management: ensure all administrative and leasing reporting is accurate and timely
• Lead emergency team for the property; ensure proper response to emergencies within company guidelines
• Maintain property appearance and ensure timely repairs; conduct regular property inspections
• Plan and utilize property resources, equipment, and supplies economically
• Direct maintenance, construction, and rehabilitation activities to ensure quality and expediency

Education/Experience

• High School Diploma or equivalent; Bachelor’s degree preferred, or four years’ experience in housing; or one to two years related experience and/or training; or equivalent combination
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to perform on-site software functions; basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Regularly able to communicate with others, work overtime, weekends, and nights as needed
• Frequently required to remain standing or sit for extended periods and move about between worksites
• Occasionally required to climb ladders, stairs, and operate equipment; may lift up to 25 lbs; work in various environmental conditions

License/Equipment

• Must have reliable transportation due to emergency on-call requirement

Salary Range

$32 per year to $35 per year

This job description is not all-inclusive and may be amended at any time. The employee may be asked to perform additional duties or responsibilities as needed.