Administrative Associate

Administrative Support Specialist

Under general supervision, assists an Elected Official or Department Head in advanced administrative support activities. Performs a variety of highly complex administrative work unique to the work unit. Work requires independent judgment, initiative and authority. Work includes coordinating staff and general administrative functions to include monitoring budgets, administrative affairs, employee matters, and interpreting policies and procedures. Serves as liaison between the department, officials, agencies, and the public. Performs a variety of research, planning, and technical duties. Handles problems and non-routine situations by determining the approach or action to take and implementing guidelines, policies and procedures. Incumbents may have contact with high-level administrative offices requiring use of business vocabulary, tact, discretion and judgment. Sets work unit priorities and interprets policies. Authorizes purchase requisitions and budget adjustments. Utilizes knowledge of policies and procedures to speak on behalf of supervisor and performs constituent services. Serves as an advisor to Elected Official or Department Head.

This position will end on January 30, 2026.

DISTINGUISHING CHARACTERISTICS :

This is the third of five administrative-related job classifications within the Administrative Support job family. This classification emphasizes a variety of support functions focusing on administrative and office management functions and responsibilities, organization and coordination toward accomplishment of program, divisional or departmental goals, objectives and departmental budgetary functions. This classification is distinguished from the Administrative Assistant II in that incumbents serve in an advisory capacity, perform constituent service and have complete knowledge of the supervisor's activities. The major duties performed are administrative in nature and require a high degree of independent judgment, discretion, initiative and authority. The results of assigned projects have direct impact on the accomplishment or establishment of the divisional and / or departmental goals and objectives.

Duties and Responsibilities

• Performs direct administrative support services for designated Elected Official or Department Head.
• Supervises, monitors, prioritizes and makes daily decisions on work load schedules to meet work unit operations.
• Maintains, monitors and reconciles departmental budgets.
• Assists in preparing all departmental policies and procedures.
• Serves as liaison to staff, city and County departments, other agencies, Elected Officials and the public.
• Performs other job-related duties as assigned.

Minimum Requirements

Education and Experience : Bachelor's degree in Public Administration, Business Management or a directly related field AND two (2) years of increasingly responsible administrative experience; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job. Licenses, Registrations, Certifications, or Special Requirements : None required. Preferred : One (1) year of supervisory experience. Knowledge of : Standard office administration practices and procedures. Specialized subject matter. Personnel rules and procedures. Policies, practices, procedures and terminology of assigned function. Accounting, purchasing and budgeting procedures and techniques. Constituent interests. Computer equipment to include word processing, spreadsheets, databases and a variety of software packages. Business letter writing, grammar and punctuation, and report preparation.

Skill in : Training and supervising administrative and clerical staff. Conducting research in areas of substantive importance. Maintaining important files and records. Compiling data and writing clear and comprehensive reports and letters. Writing reports, business memos and other documents. Interacting with leading public officials, County employees and the general public. Interpreting policy and applying to situations as they arise. Problem-solving and decision-making. Both verbal and written communication.

Ability to : Set office priorities and ensure that work is performed in a timely manner. Independently prepare correspondence, memorandums, and other materials. Organize diverse activities. Advise Elected Official or department head in substantive matters. Perform responsible and complex administrative work involving the use of independent judgment. Research, compile, analyze, interpret and prepare a variety of fiscal, statistical and administrative reports. Maintain confidential data and information for executive staff. Assist in monitoring a budget, implementing, and maintaining filing and accounting systems. Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, and the general public.

Work Environment & Other Information

Physical requirements include the ability to lift / carry up to 20-50 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to sitting, client / customer contact, standing, walking, vision to monitor, repetitive motion, stooping / kneeling, squatting, bending, and reaching to perform the essential functions. Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions. This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. Work Hours : Part-time 9-4, M-Thru. 30 hours. May work some holidays, some nights, some weekends Location : 5325 Airport Blvd Austin, TX 78704 Department : Veterans Services Criminal, Driving, Education, and Employment Background Checks Required.