Tax Implementation Consultant II

Unlock Your Career Potential : Implementation At ADP

Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by our customers' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.

ADP is hiring a Tax Implementation Consultant II. In this position, you'll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation.

We strive for every interaction to be driven by our CORE values : Insightful Expertise, Integrity Is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

RESPONSIBILITIES :

• Consult with clients to deliver a comprehensive ADP solution
• Guide and drive the client towards the best solution for their business needs
• Analyze existing systems, tax jurisdiction requirements, and business processes
• Partner with clients to understand their business and related needs
• Incorporate new processes, tools and approaches when recommending an ADP solution
• Utilize broad payroll and tax knowledge to recommend solutions to the client when appropriate
• Understand client business issues and concerns and recommend and implement appropriate solution
• Support high volume internal and external case management utilizing CRM system
• Support the client through multiple channels including email, phone, and portal system
• Ability to influence client and guide the client to best solution to help resolve their client needs
• Build long term relationship and trust
• Interact / collaborate with ADP associates in Sales, Implementation, and Service
• Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise

QUALIFICATIONS REQUIRED :