A company is looking for an Account Manager, Customer Success.
Key Responsibilities
Develop and maintain professional relationships with clients to enhance their online presence
Manage assigned accounts focusing on revenue growth, customer retention, and exceptional service
Conduct monthly reporting calls and promote additional marketing services while ensuring quality standards
Required Qualifications
2+ years of customer service experience
2+ years of B2B sales experience with a proven track record
1+ year of digital marketing experience preferred
Experience with CRM systems preferred
Proficiency in Microsoft Word, Excel, and Outlook
Customer Account Manager • Baltimore, Maryland, United States