Service Technician

Job Description

Job Description

Description

Responsible for providing preventative maintenance and repair to compressor customers in a timely and professional manner. Ensures total customer satisfaction and the integrity of the company and its products.

Key Responsibilities

• Accurately and efficiently executes airend rebuilds
• Troubleshoots, overhauls, repairs and tests compressors, blowers, vacuum pumps and other industrial products
• Balances rotor assemblies to specifications
• Performs mechanical work on compressors, related products, building equipment and equipment
• Provides professional troubleshooting and technical services in person or over the phone
• Provides a high level of customer service in response to customer needs and satisfies their expectations
• Promotes and practices proper safety procedures and the correct use of personal protective equipment at all times
• Maintains a high level of quality control
• Ensures all service equipment and tools are in good working order, clean and properly repaired including proper tooling and equipment calibration
• Prepares and provides various reports as directed including but not limited to maintaining accurate records on airend rebuild, equipment and preventative maintenance programs
• Completes customer work order forms and other job-related paperwork timely and accurately
• Trains and assists other Service Technicians
• Maintains cleanliness of shop
• Optimizes sales potential with customers
• Performs other related duties as assigned by management

Supervisory Responsibilities : This position has no supervisory responsibility.

Skills, Knowledge and Expertise