Shipping & Fulfillment Manager
Joe Van Gogh IncHillsborough, NC, US30+ days ago
Job type
- Full-time
Job descriptionParticipate in meetings with private label accounts to build relationships and help troubleshoot challenges. Print out and organize shipping orders each morning, assigning tasks to other team members when needed. Ensure that all orders are fulfilled accurately and in time for daily USPS and FedEx pickup. Ensure all team members helping with fulfillment are following proper fulfillment procedures (FIFO, tidy packing, etc.) Communicate regularly with Production Manager to maintain product inventories and prioritize specific production when necessary. Ensure daily accuracy of “Finished Product” inventory. Maintain and order all shipping materials and supplies for private label fulfillment and freight shipments. Contribute to hiring and onboarding process for Fulfillment & Delivery Specialist. Hold regular one-on-one meetings with Fulfillment & Delivery Specialist. Give feedback regularly and provide coaching to Fulfillment & Delivery Specialist. Thoughtfully compile and present performance reviews; reference pay scale accurately. Utilize and file all human resources paperwork correctly. 1+ year(s) production and shipping experience. Leadership / management experience preferred. Excellent communication and teamwork. Strong self-motivation and ability to work independently. Ability to prioritize and manage time. Ability to work with spreadsheets and web-based platforms. Ability to work occasional nights and weekends. Ability to work on call. Criminal background check as required by JVG’s institutional partners. A valid NC Driver’s license. Prolonged, frequent ingestion of coffee and tea. Prolonged periods of constant repetitive motion. Prolonged periods of time on feet. Ability to lift 50+ pounds. Please note this position prohibits the wearing of perfumes, colognes, or fragrances. All Joe Van Gogh, Inc. employees are subject to a 90-Day Probationary Period.
Job Description
Job Description
SHIPPING AND FULFILLMENT MANAGER
Job Purpose Summary :
The Shipping and Fulfillment Manager oversees private label fulfillment and shipment of all outbound orders. They also manage the Fulfillment and Delivery Specialist.
Reports To : Production Manager Direct Reports : Fulfillment and Delivery Specialist Status : Full Time
Shipping & Receiving
- Oversee all wholesale customers’ outbound shipping / freight orders.
- Ensure all outbound orders are processed correctly.
- Maintain and order all shipping materials and supplies for JVG accounts.
- Pull and pack orders for all shipping customers including : Allied Products, Sweetbird Products, and roasted coffee orders.
- Set up freight BOLs and track all shipping orders.
- Monitor shipping methods, run reports, and make recommendations to solve problems and streamline processes in shipping.
- Ensure all inbound freight orders are received physically and entered into inventory system.
Private Label Fulfillment
Management
Job Requirements
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Fulfillment Manager • Hillsborough, NC, US
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