Medical Concierge |Temporary Assignment

Job Description

Job Description

Company Description

Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to and known for shattering the stereotypes of aging services.  Our team is revolutionizing senior living communities by breaking down barriers and embracing the wisdom, experience and vitality of our elders!  In other words, we are working to create citizenship for all those who work and live in our Communities.

We welcome people of all beliefs, or non-beliefs, and we welcome and encourage people from all faiths and backgrounds to apply to our positions.  At CLC - Cappella, we believe that a diverse workforce with a wealth of experiences and talents helps our entire organization through fresh ideas and perspectives, opportunities for innovation, and better practices.   We believe that by honoring and celebrating our diversity, we create unity.

In some cases, the information in a job description may have skills that you are not sure are in line with your previous experience.   If your experience is close to what you see listed here, and if you have valid licensure / certification (if required), please still consider applying with us.   We have found that diversity of experience and skills, combined with a passion for working with older adults makes for an excellent team member.  We are serious about providing equal pay for equal work, and post and hire within defined hiring salary ranges so you know what to expect!

We are also excited to have received the “Worlds Best Workplace” designation for 2024 – 2025 which came through our own Employee’s positive feedback about our workplace!

Job Description

This position is temporary for approximately 6 months, and then will be evaluated on a monthly basis to determine additional time needed.

Position Summary

Manages the residents care experience through the community’s onsite Medical Clinic.  Ensures a proper communication flow between care provider, therapies, ancillary services, community team, and their care team.

Essential Duties

• Manages the Medical Clinics schedule; conducts appointment reminders, ensures appointments are scheduled per practitioner’s directives, and may assists residents in arriving for the appointment and throughout the visit.
• Relays messages and escalates appropriate calls to practitioners.
• Prior to resident appointment, ensures insurance and any updates necessary for a successful appointment are properly recorded.
• Reviews insurance payments, and follows up with residents on any outstanding balances.
• Maintains all reports, releases, labs, and miscellaneous information is recorded and readily available in resident’s medical record.
• Routinely audits charts, ensures charts are accessible to appropriate parties per HIPPA.
• Takes vitals and correctly documents these at the start of each appointment; weight, blood pressure, temperature, pulse.
• Maintains clinics cleanliness and necessary sterilization and keeps exam rooms readily stocked.
• Coordinates transportation for off-site appointments.
• Communicates any follow up needs with appropriate care teams, escalates to appropriate parties if there are complex needs.
• In supporting the practitioner, may be asked to renew prescriptions and take labs, if properly credentialed.
• Assists with assessments and care plan development.
• Assists with wellness assessments and wellness programing.
• Other duties as assigned.

Qualifications

Basic Qualifications & Experience

Working Conditions / Physical Requirements

Additional Information

If you are considering a position at Christian Living Communities | Cappella Living Solutions, we have a wide range of benefits to consider!  These may vary based on the status of the role (PT, FT, or PRN).

We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities – a place of belonging.  Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.  This position will be accepting applications on an ongoing basis.  Job posting may close early due to the volume of applicants.

All your information will be kept confidential according to EEO guidelines.