Analyst, Accounts Receivable - Hybrid

What you’ll need to succeed as an Analyst, Accounts Receivable at XPO

Minimum qualifications :

Bachelor's degree or equivalent related work or military experience

1 year of experience in Accounts Receivable or Collections

Above-average proficiency in Microsoft Office Suite

Able to prioritize and manage multiple responsibilities and changing priorities

Experience pulling, manipulating and analyzing large amounts of data and calculating discounts, proportions and percentages

Able to thrive in a fast-paced, goal-oriented Order to Cash shared services organization while showing strong attention to detail, meeting goals and building strong relationships with customers and internal departments at XPO

Preferred qualifications :

Advanced degree in Business, Finance, Accounting or equivalent related work or military experience

Prior experience in freight and logistics

Prior exposure to management of large, high-volume AR accounts

Collection software experience (High Radius preferred, etc.)

Prior knowledge of Cash Applications or Credit

About the Analyst, Accounts Receivable job

Pay, benefits and more :

Competitive compensation package

Full health insurance benefits available on day one

Life and disability insurance

Earn up to 15 days of PTO over your first year

9 paid company holidays

401(k) option with company match

Education assistance

Opportunity to participate in a company incentive plan

What you’ll do on a typical day :

Manage a high revenue portfolio of commercial accounts in a fast-paced, goal-oriented Order to Cash shared services organization

Proactively use multiple resources to research, resolve and respond to complex customer issues by gathering information, analyzing data and determining root causes

Perform in-depth customer payment analysis and account reviews to identify actions required to resolve outstanding receivables or disputed items

Resolve overdue account balances and payment discrepancies through research, communication and follow-up with customers and / or sales teams

Partner with leadership to make recommendations on account management strategies

Prepare clear and concise communications for the Sales team to engage with customers to resolve delinquent invoices and account issues

Leverage collection software and Microsoft Excel (including pivot tables and v-lookups) to develop and track action plans to meet goals

Maintain daily communication with customers via email and phone regarding their accounts

Chronicle customer interactions by documenting specific account and payment details

Prepare reports on key accounts in preparation for leadership and sales account reviews

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

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