Talent.com
Murray Ops Assistant Trainer
Murray Ops Assistant TrainerRotech Healthcare Inc. • Murray, KY, United States
Murray Ops Assistant Trainer

Murray Ops Assistant Trainer

Rotech Healthcare Inc. • Murray, KY, United States
1 day ago
Job type
  • Full-time
Job description

About Rotech

Join a Leader in Home Healthcare

At Rotech Healthcare Inc ., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.

Overview and Responsibilities

Summary

We are seeking a dedicated Assistant Trainer . This position is responsible for training our employees in our Murray Operations facility. Training activities range from order processing, inbound / outbound contact center customer service, equipment repair, and order pick / pack. Work directly with the Murray Training Manager and other Murray department leaders to ensure training is effective and efficient; ensures consistency with company ethics, standards, policies and procedures and ensures government compliance guidelines and all regulations are followed.

Essential Duties and Responsibilities

  • Creates and maintains constructive working relationships with management staff and executive staff
  • Ensures consistent communication of the Murray process flow, compliance information by utilizing available mechanisms (i.e., DME regional center websites, internal and external newsletters, web boards, inter-company websites, reimbursements Q / A, etc.)
  • Participates in department and company meetings, events, etc.
  • Provides clear documentation on training for each Murray associate
  • Remains current in company processes and changes through review of pertinent publications, newsletters, workshops and self-study
  • Reports findings and resolution of problematic issues and areas as well as general guidance to the Murray leadership staff on how to manage and prevent similar situations from reoccurring

Reports to the Murray Training Manager the status of all training projects

  • Responsible for development of written and electronic training materials
  • Responsible for ongoing training of Murray staff as new processes or process failures are identified.
  • Responsible for on-site Murray training to include problems identified by the Murray management, supervisory staff, or Internal Audit (e.g.; excessive paperwork errors, payer education, timeliness issues, working reports assistance and etc.)
  • Work directly with Murray Training Manager to plan and prepare for Murray new hire training

  • Performs other duties as assigned
  • Qualifications

    Employment is contingent on

  • Background investigation (company-wide)
  • Drug screen ( when applicable for the position )
  • Valid driver's license in state of residence with a clean driving record ( when applicable for the position )
  • Education and / or Experience

  • Bachelor's degree from an accredited college or university in healthcare or related field is desired
  • One year directly-related experience; or an equivalent combination of education and directly-related experience in durable medical equipment prosthetics orthotics and supplies (DMEPOS), billing and collections and training
  • Experience in Rotech operations preferred
  • Experience with Medicare coverage and billing guidelines for DMEPOS is preferred
  • Extensive experience with HRCM and / or eIntake preferred
  • Strong customer service background
  • Skills, Knowledge and Abilities

  • Effectively communicate in English; both oral and written, with physicians, location employees and patients to ensure questions and concerns are processed in a timely manner
  • Interprets a variety of instructions in a variety of communication mediums
  • Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
  • Maintain confidentiality and practice discretion and caution when handling sensitive information
  • Medical terminology
  • Multi-task along with attention to detail
  • Must be able to accurately perform simple mathematical calculations using addition, subtraction, multiplication and division
  • Self-motivation, organized, time-management and deductive problem solving skills
  • Work independently and as part of a team
  • Physical Demands

  • Lift and carry up to 10 pounds
  • Requires close vision to small print on computer and or paperwork
  • Requires sitting 80%, walking, standing 20%, talking or listening
  • Machines, Equipment and Technical Abilities

  • Email transmission and communication
  • Internet navigation and research
  • Microsoft applications including but not limited to Word, Excel, etc.
  • Office equipment; fax machine, copier, printer, phone and computer
  • Type on a computer and or a tablet
  • Understanding use of all applicable home medical equipment and supplies
  • Work Environment

  • Office environment
  • Rotech Information

    Benefits

  • Generous paid time Off and paid holidays
  • Overtime pay for non-exempt hourly positions based on business needs
  • Commission for Account Executives

    Fixed and variable rate car reimbursement for Area Managers and Account Executives

  • Employee discount program
  • Employee recognition program
  • Bonus and incentive opportunities
  • Mileage reimbursement (when applicable for the position)
  • Telephone reimbursement (when applicable for the position)
  • EAP
  • 401k, HSA and FSA / Dependent Care FSA
  • Medical, Prescription, Dental and Vision
  • Life Insurance, Disability, Accidental death, Identity protection and Legal services
  • Meru Health Mental health and Mercer SmartConnect Medicare programs

    Livongo Diabetes and High Blood Pressure programs

    Healthcare Bluebook and RX Savings solutions programs

  • HEPB and TB vaccinations
  • Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

    Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

    Create a job alert for this search

    Assistant • Murray, KY, United States

    Related jobs
    RES 21st CLCC Student Worker

    RES 21st CLCC Student Worker

    McCracken County Public Schools • Paducah, KY, United States
    Full-time
    Perform general light utility work, custodial services, food services or clerical areas as assigned.Implement all rules and regulations, policies and administrative guidelines as adopted by the Boa...Show more
    Last updated: 30+ days ago • Promoted
    COMMUNITY EDUCATION MANAGER (CEM)

    COMMUNITY EDUCATION MANAGER (CEM)

    Universal Health Services, Inc. • Murray, KY, United States
    Full-time
    Horizon Health is seeking a community education manager for the inpatient behavioral health unit at Murray Calloway County Hospital in Murray, KY. The Community Education Manager, in conjunction wit...Show more
    Last updated: 30+ days ago • Promoted
    Realty Project Coach

    Realty Project Coach

    Kentucky Staffing • Paducah, KY, US
    Full-time +1
    As a Realty Project Coach, you'll join our Realty Execution team and you'll take the ownership in delivering store remodels, ensuring they're done on time, within budget, and meet our top-notch qua...Show more
    Last updated: 6 days ago • Promoted
    PRN- Emergency Dept- ED Tech

    PRN- Emergency Dept- ED Tech

    Murray-Calloway County Public Hospital C • Murray, KY, US
    Full-time
    The Emergency Department Technician performs receptionist, clerical duties, cardiac monitoring, and direct patient care in the Emergency Department. The emergency department technician assists in gi...Show more
    Last updated: 30+ days ago • Promoted
    Community Education Manager

    Community Education Manager

    Horizon Health Corporation • Murray, KY, US
    Full-time
    Horizon Health is seeking a community education manager for the inpatient behavioral health unit at Murray Calloway County Hospital in Murray, KY. The Community Education Manager, in conjunction wit...Show more
    Last updated: 1 day ago • Promoted
    Family Medicine : Sports Medicine - Paducah, Kentucky - Recruiting incentives up to $200,000

    Family Medicine : Sports Medicine - Paducah, Kentucky - Recruiting incentives up to $200,000

    Baptist Health Medical Group • Paducah, KY, US
    Permanent
    Looking for a Family Medicine physician with training in Sports Medicine to join the Baptist Health Paducah team in 2026 or 2027!. Contact Connie Overstreet, Physician Recruiter.Show more
    Last updated: 30+ days ago • Promoted
    Athletic Trainer

    Athletic Trainer

    Pivotal Placement Services • Princeton, KY, US
    Full-time
    Quick Apply
    Supporting 200+ student athletes at our High School.Typical schedule M-F 2 : 30pm-7 : 30pm depending on schedule / season and whether there are games or practices. May spend a 1 / 2 day per week at the Spor...Show more
    Last updated: 30+ days ago • Promoted
    Family Intervention Specialist

    Family Intervention Specialist

    Youth Villages • Paris, TN, US
    Full-time
    Youth Villages is a nonprofit organization striving to help troubled youth and families live successfully.We are a team of 4,500 individuals who've come together across 27 states to change the land...Show more
    Last updated: 30+ days ago • Promoted
    Front Office Specialist - Training Provided!

    Front Office Specialist - Training Provided!

    Clarkson Eyecare • Mayfield, KY, US
    Full-time
    This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in / out experience for patients. Work is primarily performed in a standard office or clin...Show more
    Last updated: 30+ days ago • Promoted
    Area Coach

    Area Coach

    Arnold Family of Restaurants, LLC • Princeton, KY, US
    Full-time
    We are currently seeking an experienced multi-unit manager to join our team who will provide leadership and deliver an outstanding customer experience while ensuring we are running profitable resta...Show more
    Last updated: 30+ days ago • Promoted
    Area Coach

    Area Coach

    Pizza Hut • PRINCETON, KY, US
    Full-time
    We are currently seeking an experienced multi-unit manager to join our team who will provide leadership and deliver an outstanding customer experience while ensuring we are running profitable resta...Show more
    Last updated: 30+ days ago
    Nearby after-school support near

    Nearby after-school support near

    Wyndy LLC • Paducah, KY, United States
    Full-time
    Seeking an enthusiastic individual near 42002 to provide support in an after-school setting.This role involves assisting students with their academic and personal development.Duties include supervi...Show more
    Last updated: 1 day ago • Promoted
    Intern

    Intern

    ATA • Murray, KY, US
    Full-time
    ATA provides a wide array of accounting, auditing, tax, and advisory services for clients ranging from small family-owned businesses to international corporations. Headquartered in Jackson, Tennesse...Show more
    Last updated: 6 days ago • Promoted
    Front Office Specialist - Training Provided!

    Front Office Specialist - Training Provided!

    Eye Care Partners Career Opportunities • Mayfield, KY, US
    Full-time
    EyeCare Partners is the nation's leading provider of clinically integrated eye care.Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our pat...Show more
    Last updated: 30+ days ago • Promoted
    Head Start - Future Positions

    Head Start - Future Positions

    Murray Independent Schools • Murray, KY, United States
    Full-time
    This job posting is for future positions with the Murray Head Start.When a position is available, an application must be submitted to the appropriate / applicable job posting.This application will be...Show more
    Last updated: 1 day ago • Promoted
    After-school support near

    After-school support near

    Wyndy LLC • Paducah, KY, United States
    Part-time
    After-school Support position near 42001.This role involves providing assistance and guidance to students during after-school hours. Duties include creating a safe and inclusive environment, supervi...Show more
    Last updated: 1 day ago • Promoted
    Seek after-school support near

    Seek after-school support near

    Wyndy LLC • Paducah, KY, United States
    Full-time
    Seek after-school support near 42001.The job involves assisting with after-school activities, providing guidance, and ensuring the well-being of students. Requires effective communication skills, a ...Show more
    Last updated: 1 day ago • Promoted
    (USA) Intern Coach - June 2023

    (USA) Intern Coach - June 2023

    Phenom People • Paris, TN, US
    Full-time
    Develops an understanding of store operations by following company policies and procedures; supporting hourly supervisors and management across functional areas. assisting in maintaining merchandis...Show more
    Last updated: 6 days ago • Promoted