Executive Steward

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Hard Rock Hotel

Join the band and deliver show-stopping service at one of the coolest hotels on the planet, designed as a rock star’s mansion.

Who We Are:

Founded in 1960, Loews Hotels &Co operatesiconichotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have.Whether your next career chapter involves making memories for guests or supporting ourproperties inourCorporateOffice, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creatinga Team Member experiencewhere you belong no matter what race, color, religion, sex, sexualorientation, genderidentity, national origin,veteranor disability statusthat makesyou, youisa daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement

• Pet Insurance and Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Team Member Hotel Rates, other discounts,perksand more

What We're Looking For:

The Executive Stewardis responsible foroverseeing the cleanliness, organization, and maintenance of all kitchen and food preparation areas. This includes managing the stewarding department, ensuring the proper care and cleanliness of kitchen equipment, utensils, dishware, and food storage areas, andmaintaininga safe and efficient working environment. The Executive Steward also works closely with the culinary and banquet team to ensure smooth kitchen operations and support service delivery.

Who You Are:

• Able to make quick, effective decisions, especially in high-pressure situations, such as during peak service times or equipment malfunctions.

• Empowerteam membersto take pride in their work whilemaintaininghigh standardsof cleanliness and sanitation.

• Clearand effective communicator able to collaborate withteam members, vendors, and other departments.

• Detailed, efficient, and process oriented with the ability to manage multiple tasks simultaneously and prioritize effectively.

• Safety-conscious and proficient with local health codes and food safety regulations, making sure your departmentcomplies withthese to avoid violations or penalties.

What You Will Do:

• Supervise, schedule, and managethe stewarding departmentensuringproper coverage and efficient operations.

• Lead and motivate the stewardingdepartment, promotingteamworkandmaintaininghigh morale.

• Conduct regular team meetings, provide training, and offer ongoing coaching to improveteam memberperformance.

• Develop work schedules and ensure staffing levels meet operational needs for daily operations, events, and banquets.

• Oversee dishwashing operations, ensuring the proper cleaning and storage of all plates, glassware, silverware, and kitchen equipment.

• Ensurecleaning chemicals are correctly used and safely stored,complying withsafety standards and regulations.

• Manage the inventory of cleaning supplies, dishware, glassware, and kitchen equipment to ensure sufficient stock levels.

• Maintainaccuraterecords of equipment usage and coordinate the repair or replacement of damaged items.

• Ensuretimelyordering and delivery of supplies and equipment.

• Collaborate with the Executive Chef and other department heads to ensure that operational needs are met.

• Work closely with the banquet team to coordinate equipment needs for events, including setting up and breaking down service areas.

• Ensureall necessary equipment and supplies are prepared, organized, and available for events and functions.

• Supervise the return and storage of equipmentensuring all items areproperlystoredandaccounted for.

• Trainteam memberson proper cleaning procedures, equipment handling, and safety practices.

• Implement andmonitorsafety programs to prevent accidents and injuries,maintaininga safe work environment.

• Manage departmental budgets by monitoring costs related to labor,supplies, and equipment.

• Minimize waste and control costs through efficient management of resourcesbymonitoring the proper disposal of waste materials, ensuring compliance with environmental standards.

• Assistwithtracking breakage and loss of dishware, glassware, and kitchen equipment.

• Ensure all stewarding operations and back-of-house areas adhere to health, hygiene, sanitation, and safety regulations (e.g., OSHA, local health codes).

Your Experience Includes:

• Minimum 2-4 years of experience in a manager role within Stewarding, Food & Beverage, Culinary, or a related professional area within an upscale hotel or restaurant, preferred.

• Strong understanding of kitchen operations, sanitation standards, and equipment maintenance.

• Knowledge of health department regulations and food safety standards.

• Excellent communication, interpersonal skills, and strong organizational and time management abilities.

• Physical ability to perform duties, including lifting heavy items, standing for long periods, and operating cleaning equipment.

• High School Diploma or equivalent. Degree in Hospitality/Restaurant Management, and/or relevant work experience, preferred.

• Ability to communicate effectively in English verbally and written with team members, leaders and guests required.

• Must be able to work a flexible schedule, nights, weekends and holidays as required

Who You'll Supervise:

• Stewarding Department