Sales & Customer Service Associate

Overview

Are you seeking a company that you can advance with and allows you to help others start their wellness journey?

If you are a sales and customer service superstar who wants to be part of a community committed to helping people feel their best and who isn't afraid to take the lead in connecting clients to memberships, we want you on our team at Massage Envy Williamsburg. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Williamsburg franchised location, you'll join a wellness community that's 35,000 strong.

And you have a meaningful role to play as you :

• Help clients understand the benefits of regular massage, skin care and stretch.
• Establish relationships with members and guests to grow and retain a client base.
• Enroll new guests into our Wellness Program and explain the benefits of being a member.
• Maintain a clean and inviting workplace and environment.
• Provide outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone.
• Promote the value of total body care by educating clients on new and expanded services.
• Drive member retention through outreach via phone to current members.
• Protect our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
• Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.

We only succeed together, so we're looking for people with the passion and experience to be amazing. Job Requirements :

If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.

Here's what's in it for you :

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with :

We can't wait to meet you so we can begin our journey together.

Salary

$14 / hour

Job ID

2025-233207

J-18808-Ljbffr