Alfred Beverly & Martel | Assistant Store Manager

Alfred Beverly & Martel | Assistant Store Manager

Join to apply for the Alfred Beverly & Martel | Assistant Store Manager role at ALFRED

Overview

Level

Management

Job Location

Alfred Beverly and Martel - Los Angeles, CA

Position Type

Full Time

Education Level

GED or High School Diploma

Salary Range

$20.75 - $22.00 Hourly

Travel Percentage

None

Job Shift

Any

Job Category

Customer Service

Responsibilities

• Coaches, motivates, and recognizes employees by providing performance feedback and development opportunities.
• Leads by example, demonstrating company values and high standards on and off the floor.
• Develops positive relationships with employees, understanding individual needs and fostering a team environment.
• Continuously develops employee skills by setting clear goals, providing ongoing training, and measuring performance.
• Collaborates with the Cafe Manager to onboard and train new employees.
• Proactively resolves customer problems and ensures exceptional service in all situations.
• Cultivates a welcoming atmosphere for customers, exceeding expectations through outstanding hospitality.
• Sets the standard for exceptional customer service, ensuring team members deliver consistently high-quality experiences.
• Ensures all team members possess a deep understanding of products and services.
• Promotes and enforces safe work practices, identifying and resolving potential hazards.
• Maintains a clean, organized, and well-stocked store environment according to company standards.
• Oversees all aspects of cash management, ensuring accurate and secure handling of funds.
• Performs all POS duties efficiently, including opening and closing procedures.
• Manages inventory control, minimizing waste and maintaining accurate stock levels.
• Collaborates with the Cafe Manager to execute sales promotions and achieve sales goals.
• Assists in identifying optimal staffing levels to meet business needs and control labor costs.
• Contributes to increased profitability by ensuring efficient store operations and equipment maintenance.
• Assists the Cafe Manager in creating and maintaining the employee schedule, balancing business needs and labor costs.
• Provides ongoing scheduling support to ensure adequate staffing levels.
• Maintains excellent attendance and punctuality.
• Demonstrates a positive and professional attitude.
• Adapts to changing priorities and takes initiative to complete assigned tasks.
• Adhere to all policies and procedures outlined in the Company's employee handbook.
• Any other tasks that may be assigned to meet company goals.
• Develops an understanding of food handling and health safety procedures.
• Understands and is able to explain to customers the various types of sandwiches, toasts, and bagels offered.
• Restocks, cleans, and organizes prep space when necessary.
• Promptly assists in the distribution and organization of deliveries.
• Immediately reports potential safety hazards to the manager on duty.

Qualifications

Physical Requirements

What You'll Get

Equal Opportunity Employer

At Alfred Coffee, we are committed to Equal Employment Opportunity and to attracting, developing and promoting the most qualified employees regardless of their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, victim of any qualifying act of violence (QAOV) status, or any other status protected by state or federal law, and we prohibit employee harassment or discrimination of any kind on the basis of any such protected status.

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