Pharmacy Technician / Account Manager - Dallas, TX

Position Summary

The  Pharmacy Technician / Account Manager  is responsible for overseeing day-to-day mail order pharmacy operations, ensuring orders are processed accurately, efficiently, and in compliance with regulatory requirements. This hybrid role combines hands-on pharmacy fulfillment with account management duties. Account management duties include resolving customer and provider issues, answering phones, monitoring order status, and coordinating workflow to meet shipping deadlines. The position requires strong problem-solving skills, attention to detail, and the ability to balance operational efficiency with excellent customer service.

Essential Duties and Responsibilities

Fulfillment & Pharmacy Support

• Process and package prescriptions for shipment in accordance with state and federal regulations.
• Ensure accurate labeling, documentation, and quality checks for each order.
• Work with the pharmacy team to meet daily production and shipping targets.

Account Management

Operational Coordination

Problem-Solving & Communication

Knowledge, Skills and Abilities

Education & Experience