Front of House Manager

Job Description

Job Description

Job Title : Front of House Manager

Location : Columbus, OH

Company : One Hospitality

Employment Type : Full-Time

About Us :

At One Hospitality, we believe that great food, excellent service, and unforgettable experiences go hand in hand. We're a dynamic and fast-paced hospitality group known for our elevated menus, vibrant atmosphere, and passionate team. We are currently seeking an experienced and energetic Front of House Manager to lead our guest-facing operations and uphold our high standards of hospitality.

Job Summary :

The Front of House Manager is responsible for the overall performance of the host, bar, and service teams. You’ll lead by example, ensure seamless daily operations, and create a positive and professional environment that supports both team members and guest satisfaction. This is a hands-on leadership role for someone who thrives in a high-volume, high-energy setting.

Key Responsibilities :

Lead and supervise all front-of-house staff, including servers, bartenders, and hosts

Ensure exceptional guest service by maintaining service standards, responding to feedback, and resolving issues swiftly

Manage daily floor operations, including reservations, table turns, and guest flow

Oversee onboarding, training, and development of FOH team members

Collaborate with kitchen and bar leadership to execute seamless service

Maintain cleanliness, safety, and compliance with health regulations

Assist with scheduling, labor control, and payroll approvals

Uphold brand standards, company values, and a positive team culture

Qualifications :

3+ years of experience in a supervisory or management role in a restaurant or hospitality environment

Strong leadership, communication, and organizational skills

A hands-on approach with a focus on team development and guest satisfaction

Ability to work nights, weekends, and holidays as needed

Knowledge of Toast POS systems, Open Table reservation platform, and G-Suite software

ServSafe or comparable certification is a plus

What We Offer :

Competitive salary + performance-based bonus opportunities

Health, dental, and vision benefits

Two weeks paid time off

Employee discounts and perks at all One Hospitality venues

Growth opportunities within a growing hospitality group