Dental Call Center Representative

Job Description

Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.

Overview

The Patient Service Team (PST) Coordinator is responsible for assisting new and existing patients via the phone, webchat, and other online platforms. Duties include answering patient questions, scheduling appointments, and resolving complaints by following established protocols. This individual will be expected to make a continual effort to promptly respond to patient calls and messages with a friendly, professional attitude and demeanor. Customer service experience and strong writing skills are required. Candidates fluent in Spanish is a plus!

Position Details :

• Full-Time Patient Service Support Coordinator (Call Center)
• Sage Dental Support Center is located in Boca Raton, FL
• 2-week training program provided
• Benefits such as Medical Insurance, 401(k), Vision, PTO, and more!
• Growth opportunity
• Competitive base pay

Responsibilities

Essential Duties and Responsibilities include the following but are not limited to :

Qualifications