Client Account Manager - Water (PA / DE Markets)

Client Account Manager For Water Practice

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

As a Client Account Manager for our Water Practice in Pennsylvania and Delaware, you will have the opportunity to impact strategic business relationships with key clients, collaborating with our Jacobs colleagues to maintain a high level of client service to achieve client satisfaction and bring the strengths of the industry-leading Jacobs business offering to our clients. Working with members of our team, your focus is to make sure that Jacobs is the client's firm-of-choice for our water industry clients in Pennsylvania, to ensure that Jacobs has a thorough understanding of our clients' needs and that our clients see us as their best advocate for accomplishing their goals.

In this role, you will lead water client accounts for our municipal, state government, and select private water industry clients in Pennsylvania / Delaware. You will collaborate with and lead our delivery teams to sustain existing workload and to lead strategy development to capture transformational work for our Pennsylvania / Delaware water business. This position will be based out of Philadelphia or the nearby vicinity and will align with Jacobs' East Central geography.

In this role you will :

• Serve as the point of contact for client service activities and develop strategies to grow the water practice for Pennsylvania / Delaware.
• Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and practice leaders around a common vision of success.
• Facilitate deep client relationships between Jacob's personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and our clients.
• Advocate on client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth.
• Work with office / corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development and employee satisfaction.
• Actively engage with project and sales teams to ensure business development process discipline, positively influencing win strategy before and during proposal development, interviews, and presentations.
• Coordinate and facilitate the business development process and help develop required business development costs aligned with opportunity potential and return on investment objectives.
• Mentor future sales leadership to create depth and succession in your geographical sales team.
• Actively participate in industry associations and community initiatives to enhance Jacobs' brand and your professional network.

Here's what you'll need :

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried / exempt employees, seven paid holidays, one floating holiday, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $180,000.00 to $260,000.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on November 17, 2025. This position will be open for at least 3 days.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices / projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.

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