Talent.com
No longer accepting applications
Senior E-Commerce Merchant (Hiring Immediately)

Senior E-Commerce Merchant (Hiring Immediately)

Ace Hardware CorporationOak Brook, IL, United States
11 hours ago
Job type
  • Full-time
Job description

The Sr Merchant - E-Commerce is responsible developing and managing Acehardware.com's merchandise assortment plan, including RSC based skus and those from non-RSC sources including Acenet direct vendors, Emery Jensen skus, and ecommerce hub partners. The Sr. E-Commerce Merchant is responsible for the negotiating promotional offerings for this mix, including any vendor provided item cost concessions, retailer credits, and / or vendor promotional payments. The Sr. E-Commerce merchant is also a key stakeholder in driving go-forward UX strategy in partnership with IT, UX, Ops and Content teams. Not only is the merchant team a stakeholder in driving improved CVR through non-merchandising UX, but has direct responsibility for improving findability through search / browse, creating compelling and intuitive promotions, scrutinizing and elevating product content / seo, with an overarching focus on reducing friction throughout the entire shopping experience, agnostic of platform (desktop, mobile, App) or fulfilment channel (ship, delivery, pick-up).

Main Responsibilities :

Strategy and Planning

  • Develop and Execute strategies for the online channel around the 4 p's of Marketing-Execute product, pricing and placement strategy across the entire acehardware.com platform while driving profitable sales through all aspects of Internet assortment planning (ie core basic / omni channel skus ) internet only skus, vendor direct skus, and clearance skus, that materially advance / shape the Ace brand and online business
  • Act as a thought leader, mentor, coach within the online team
  • Relentlessly maintain a critical eye for all thing's user experience, with goal of removing as much friction across the purchase funnel as possible
  • Improve Site Findability; through Search & Browse optimization activities
  • Review KPI & web behavior metrics to generate data driven insights & actions
  • Manage product recommendation, basket builder, and trade-up strategies
  • Drive future online only assortment expansion strategies via drop ship
  • Analyze the ecommerce market to develop understandings of market trends and competitors' strengths, weaknesses and strategies.

Develop and Manage Online Merchandising Assortment

  • Identify sku mix and product assortment offerings from within retail support center based sku mix.
  • Negotiate additional product and brand assortments from non-RSC programs-including Acenet direct vendors, Emery Jensen sku mix, and ecommerce hub offerings.
  • Grow category sales while respecting current retail store assortment mixes, pricing model, and retail profitability
  • Work cross functionally with the Ace Internal Merchandising team to collaborate within existing vendor relationships while supporting and respecting current contracts and program parameters
  • Promotional Planning

  • Plan and negotiate all item level online promotional activity.
  • Negotiate all online item level pricing concessions including item cost concessions, vendor subsidies and credits, and vendor advertising placement revenue.
  • Collaborate with existing promotional team to support integrated omni channel promotions.
  • Collaborate with ecommerce marketing and analytics team to determine timing and consumer discount structure for site wide promotional offerings.
  • Collaborate with creative and design team to bring various promotional offerings to life within the acehardware.com platform as well as email support initiatives.
  • Content Assets

  • Work directly with vendors to harvest effective consumer content for product offerings in order to maximize consumer experience and sales potential.
  • Collaborate with existing content team to review product content and images for the online experience.
  • Retailer Communication

  • Create and publish retailer centric monthly acehardware.com alerts to provide awareness of promotional direction of acehardware.com channel for retailers.
  • Create, maintain and publish monthly promotional summary sheet on Acenet in order to provide retailers continual and updated access to special retails, costs and credits.
  • Collaborate with Promotional team to provide monthly acehardware.com content within the regularly published monthly Win the Month Planner.
  • Coordinate with Ace Care Center for calls and e-mails related to respective category questions and inquiries
  • Inventory / Supply Chain Support

  • Communicate and collaborate with inventory and Merchandising team on acehardware.com specific promotions and their respective inventory requirements.
  • Collaborate with Closeout team to determine promotional opportunities
  • Review key item inventory levels on a daily basis and manage online offering in order to maximize in-stock position and sales.
  • Financial Management & Site Analytics

  • Negotiate profitable online only offerings by managing gross profit through increased use of vendor subsidies, vendor credits, and retail price management.
  • Negotiate vendor placement funds for online promotional placements.
  • Forecast sales based on trends and any known future variables.
  • Develop financial business cases needed for UX / IT project prioritization.
  • Dissect user behavior, feedback, and category / item / brand performance using web analytics tools (i.e. Google Analytics, Foresee, etc.) as well as other internal KPI / sales reports to develop actionable insights.
  • Talent Management

  • Effectively manage, develop, and coach 1 or more online merchants
  • Prioritize and guide team workloads
  • Identify areas in need of process change to improve efficiency / effectiveness
  • Experience and Technical Requirements

  • 5+ years of ecommerce, marketing, merchandising, and / or product management experience
  • Prior experience managing direct reports a plus
  • Bachelor's degree in Marketing a plus
  • Documented experience managing the marketing mix model (primarily : Product selection, retail pricing, and online placement)
  • Demonstrated ability to analyze / interpret data, proactively make recommendations and successfully implement plans
  • Demonstrate strong decision-making skills
  • Strong interpersonal and collaborative skills required
  • Highly creative, flexible and adaptable with good follow-through
  • Proven ability to multi-task projects and meet deadlines
  • Strong verbal and written communication skills
  • Strong problem-solving skills required
  • Proficient in Microsoft Outlook, Word, Excel, Access, Power Point, Google 360
  • Compensation Details :

    $101000 - $126000 Per Year

    Why should you join our team?

    We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

    In addition to providing our employees a great culture, Ace also offers competitive benefits

  • that address life's necessities and perks, many of which expand and improve year after year, including :
  • Incentive opportunities, based on role / grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
  • Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation.
  • Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents
  • 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
  • Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
  • Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
  • We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
  • We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
  • Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
  • Birth / Adoption bonding paid time off
  • Adoption cost reimbursement
  • Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with t

    Create a job alert for this search

    Merchant • Oak Brook, IL, United States

    Related jobs
    • Promoted
    eCommerce Procurement Specialist

    eCommerce Procurement Specialist

    The Salvation Army USA Central TerritoryChicago, IL, United States
    Full-time
    Commerce Procurement Specialist - The Salvation Army.The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ a...Show moreLast updated: 8 days ago
    • Promoted
    Category Manager - Commercial

    Category Manager - Commercial

    LundbeckDeerfield, IL, United States
    Full-time
    Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusi...Show moreLast updated: 5 days ago
    • Promoted
    Sales Representative (Inside Sales)

    Sales Representative (Inside Sales)

    GraybarHammond, IN, US
    Full-time
    As a Sales Representative, you will develop relationships with new prospects and maintain relationships with established customers while selling Company products and services.Our Sales Representati...Show moreLast updated: 11 days ago
    • Promoted
    eCommerce Product Specialist

    eCommerce Product Specialist

    The Salvation Army USA Central TerritoryChicago, IL, United States
    Full-time
    The Salvation Army, an international movement, is an evangelical part of the universal Christian church.Its ministry is motivated by the love of God. Jesus Christ and to meet human needs in His name...Show moreLast updated: 21 days ago
    • Promoted
    Senior Manager - Shopper Marketing

    Senior Manager - Shopper Marketing

    TBGChicago, IL, US
    Full-time
    Senior Manager - Shopper Marketing.Tropicana Brands Group is a $3B startup aiming to revolutionize the beverage category. Formed in 2022 as a joint venture between PAI Partners and PepsiCo, our port...Show moreLast updated: 30+ days ago
    • Promoted
    eCommerce Marketing Manager

    eCommerce Marketing Manager

    The Aparecio Foundation, NFPChicago, IL, US
    Full-time
    The spirit of the collection features high-end men's and women's clothing and accessories for timeless style.We provide custom, hand-made items ranging from contemporary to classic.Each item purcha...Show moreLast updated: 30+ days ago
    • Promoted
    eCommerce Manager

    eCommerce Manager

    Green Thumb IndustriesChicago, IL, United States
    Full-time
    Green Thumb Industries (GTI) is looking for an eCommerce Merchandising Manager to oversee our visual site merchandising and content strategy for our Rise online store (risecannabis.This role will b...Show moreLast updated: 14 days ago
    • Promoted
    CRM Associate, Marketing Operations

    CRM Associate, Marketing Operations

    StoutChicago, IL, United States
    Full-time
    At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence.Both our client service and culture are second to none, stemming from our firmwide embrace of our...Show moreLast updated: 13 days ago
    • Promoted
    Business Development Manager, Labeling

    Business Development Manager, Labeling

    Justrite Manufacturing Co LLCDeerfield, IL, United States
    Full-time
    Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence. As our business continues to grow, we continue to look for ...Show moreLast updated: 30+ days ago
    • Promoted
    E-commerce Internship - Summer 2026

    E-commerce Internship - Summer 2026

    Randa CorpDes Plaines, IL, US
    Internship
    In-Office, Monday - Thursday, 9 : 00 AM - 5 : 00 PM, Friday 9 : 00 AM - 1 : 00 PM / 30-minute lunch every day.Who is Randa Apparel & Accessories?. At RAA, we trust and believe in our associates to fashi...Show moreLast updated: 5 days ago
    • Promoted
    Distributor Sales Manager

    Distributor Sales Manager

    Mazak CorporationSchaumburg, IL, United States
    Full-time
    Mazak Corporation is looking for a Distributor Sales Manager to join the Sales team at our Midwest Technology Center in Schaumburg, IL. Individuals will be responsible for managing and supporting al...Show moreLast updated: 30+ days ago
    • Promoted
    Marketing Manager - Segment Marketing

    Marketing Manager - Segment Marketing

    bioMerieux Inc.Chicago, IL, United States
    Full-time
    The ideal candidate for this role will be based in Chicago, but candidates residing in other biotech prominent markets will be considered. The Marketing Manager for Segment & Solution Marketing is r...Show moreLast updated: 30+ days ago
    • Promoted
    Platform Specialist (eCommerce)

    Platform Specialist (eCommerce)

    Addison GroupItasca, IL, US
    Full-time
    Platform Specialist (eCommerce).This position is eligible for medical, dental, and PTO.We are currently searching for an experienced Platform Specialist to join our marketing team.This position wil...Show moreLast updated: 10 days ago
    • Promoted
    Marketing Manager, Marketplace

    Marketing Manager, Marketplace

    AmerisourceBergen Corporation (Cencora)Romeoville, IL, United States
    Full-time +1
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 5 days ago
    • Promoted
    Strategic Account Manager - eCommerce

    Strategic Account Manager - eCommerce

    Fortune BrandsDeerfield, IL, US
    Full-time
    Strategic Account Manager - eCommerce.Fortune Brands Innovations, Inc.Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can hav...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Principal, Vendor Management

    Associate Principal, Vendor Management

    Options Clearing CorporationChicago, IL, US
    Full-time
    Associate Principal, Vendor Management.This position is not eligible for visa sponsorship.Associate Principal, Vendor Management role is accountable supporting the Vendor Management Office and is o...Show moreLast updated: 30+ days ago
    • Promoted
    eCommerce Procurement Specialist

    eCommerce Procurement Specialist

    Salvation Army Central TerritoryChicago, IL, US
    Full-time
    Ecommerce Procurement Specialist - The Salvation Army.The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ ...Show moreLast updated: 6 days ago
    • Promoted
    Manager, Vendor Performance (Contact Center Operations) Published

    Manager, Vendor Performance (Contact Center Operations) Published

    Oncourse Home SolutionsNaperville, IL, US
    Full-time
    Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions...Show moreLast updated: 10 days ago
    • Promoted
    Senior E-Commerce Merchant

    Senior E-Commerce Merchant

    Ace HardwareOak Brook, IL, US
    Full-time
    The Sr Merchant - E-Commerce is responsible for developing and managing Acehardware.RSC based SKUs and those from non-RSC sources including Acenet direct vendors, Emery Jensen SKUs, and ecommerce h...Show moreLast updated: 5 days ago
    • Promoted
    eCommerce Merchandising Specialist

    eCommerce Merchandising Specialist

    Green Thumb IndustriesChicago, IL, US
    Full-time
    Ecommerce Merchandising Specialist.Green Thumb Industries (GTI) is looking for an eCommerce Merchandising Specialist to help execute the visual site merchandising and content strategy for our Rise ...Show moreLast updated: 30+ days ago