About the Job :
Location : Knoxville, Tennessee (No Remote Work / In-Office Only).
Type : Full-Time | Growth-Focused | Fast-Paced.
Note : We require candidates who can speak Spanish - bilingual communication is a must in our diverse and growing communities.
Title : Marketing Administrator
Reports to : Director of Marketing.
Admiral Communities is expanding its brand across communities and digital platforms. The Marketing Administrator will be immersed in the full spectrum of modern marketing - learning strategy, execution, and technology, including AI-driven systems. This is a hands-on, high-growth position designed for someone eager to learn, create, and contribute to a brand that values innovation, service, and authenticity.
Purpose :
To support and execute Admiral’s marketing strategy through creative production, social media management, customer engagement, and administrative coordination - while developing into a well-rounded modern marketer. This role is immersive, educational, and growth-oriented, providing exposure to the latest tools, trends, and AI technologies shaping today’s marketing landscape.
Key Responsibilities :
Customer Communication & Support :
- Answer incoming customer calls, texts, and chat inquiries with professionalism and brand warmth.
- Provide accurate information about communities, availability, and marketing promotions.
- Collaborate with property and community teams to ensure seamless communication and follow-up.
- Log interactions and feedback to help improve customer experience and marketing effectiveness.
Marketing & Creative Execution :
Design and produce branded materials in Canva (flyers, digital ads, event collateral, signage).Plan, schedule, and post content across Admiral’s social media channels (Instagram, Facebook, LinkedIn, etc.).Write engaging captions and assist with short-form video editing.Support community marketing initiatives - signage, events, resident stories, and PR outreach.Learning & Skill Development :
Receive hands-on training in modern marketing systems and AI-driven tools.Learn how to plan and execute full marketing campaigns - from concept to analytics.Develop expertise in social media strategy, digital advertising, and content optimization.Gain understanding of how to turn marketing creativity into measurable business impact.Build toward becoming a key marketing asset through ongoing mentorship and real-world practice.Brand & Content Management :
Ensure brand consistency across all marketing touchpoints.Maintain and organize photo libraries, creative assets, and templates.Assist in new community brand launches and collateral rollouts.Administrative & Operational Support :
Maintain marketing calendars, timelines, and deliverable trackers.Manage vendor communication, invoices, and purchase orders.Coordinate print orders, media buys, and cross-departmental requests.Prepare weekly performance and budget reports.Analytics & Reporting :
Track campaign metrics (social engagement, ad performance, lead flow).Compile monthly dashboards and performance recaps.Suggest improvements to creative or posting cadence based on insights.Qualifications :
2+ years experience in marketing, customer service, or creative coordination.Skilled in Canva.Familiar with social media management tools (Meta Business Suite, Later, or similar).Strong communication and customer service skills.Highly organized, motivated, and eager to learn.Curiosity and adaptability toward AI, automation, and modern marketing tools.Success Indicators :
Consistent, high-quality content output across platforms.Positive customer feedback and improved response times.Campaigns launched on time and within budget.Demonstrated learning progression and growing independence.Measurable growth in social engagement and marketing efficiency.Cadence & Collaboration :
Working with the Director of Marketing daily.bi-weekly creative review sessions and analytics debriefs.Daily responsiveness to customer communication via calls, texts, and chat.Monthly development sessions focused on new marketing trends, AI tools, and personal growth.Tools & Platforms :
Canva (design).Google Workspace (organization & reporting).Asana (project management).HubSpot / CRM (lead tracking and customer communication).Social Media Management tools (Meta, Later, Sprout).Phone and messaging systems.AI marketing systems (training provided) (ChatGPT).Pay Tier : $18-$20 per hour, depending on experience.
