Customer Service/Data Entry

About the job Customer Service/Data Entry

Customer Service Representative / Data Entry

We are a buyer of all types of industrial surplus. Our core business includes Investment Recovery Services, Scrap Management, Salvage Yard Cleanup, and Industrial Surplus Sales.

Job Summary: An experienced Customer Service/Front Office Representative with a proven record of success to join our team. Our ideal candidate would have experience is selling both products and services. This role is an important part of our continued growth and an essential piece in the daily operations

Your primary responsibilities will focus on Customer Service and Front Office but will include some administrative tasks.

Your responsibilities will include the following activities:

Administrative
• Working in Microsoft Office products
• Heavy Data Entry
• Knowledge of QuickBooks
• Answer Phones
• Research products and assist with pricing
• Any experience selling through eBay would be a plus

Customer Service
• Greet and assist walk-in customers and truckers
• Build relationships with existing customer base
• Respond to customer inquiries
• E-mail bid requests to current clients and perform follow-up calls

You may be asked by management to perform other duties. We are a busy organization, and our culture requires everyone to pitch in to complete the task at hand. The key to success in this position will be your willingness and ability to juggle multiple tasks with varying priorities.

Each member is very important. We are looking for someone who wants a long-term career with an established organization that cares about its employees. This position is located in South Houston near I45 and College. Work hours are 7:30 AM to 4 PM Monday through Friday.

You need to have experience in the following areas:
• Must have at least 5 years' experience in fast-paced office environment (No exceptions)
• Must be detail oriented.
• Previous work experience in a commercial setting.
• Advanced proficiency in Microsoft Office products (especially Excel, Word, and Outlook).
• Excellent Customer Service skills.
• Strong verbal & written communication.

Compensation: This is a salaried position that pays $37,440.00 - $41,600.00 Commensurate with Experience. In Addition to the base salary, we pay:

- Monthly Performance Bonus

- 401K Retirement Plan

- Health insurance

- 6 paid holidays

- Paid vacation days

- Life & Disability Insurance