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Airline Baggage Supervisor

Airline Baggage Supervisor

SP PlusPhoenix, AZ, US
15 hours ago
Job type
  • Full-time
Job description

Airport Baggage Supervisor

Bags, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

This position does require the ability to pass the first available Ground Security Coordinator (GSC) class, the ability and flexibility to work weekends, as well as this position is also physically demanding requiring the ability to stand / bend / move / stoop / lift various luggage weighing up to 75 pounds consistently throughout the shift.

This is an Airline Baggage Supervisor (aka RAC Supervisor) position starting at $18.00 per hour. Full Time Positions Available. Previous 1-2+ years of supervisor and customer service experience are preferred - Paid Training. This job involves being on your feet for long periods of time and handling bags weighing up to 75 lbs. Must be in very good physical condition. Must have reliable transportation. Starting Pay $18.00 / hour. Benefits : 401k - Medical Insurance - Dental Insurance - Vision Insurance.

A Baggage Supervisor works at an airport facility and oversees the Baggage Handling operation.

Responsibilities include oversight of the Baggage operation to ensure that all passengers requiring assistance are in a manner that exceeds expectations. This position may also include assisting with moving luggage at the check-in counter. Baggage Supervisors must maintain a friendly and positive attitude and always be attentive to each passenger's individual needs. Communicating effectively and clearly. Asking each passenger the safety and security questions.

This hands on position is physically demanding and requires on-the-job security training and the ability to receive all applicable airport security badges.

  • Oversee and supervise the baggage handling operation
  • Complete any necessary incident reports
  • Maintains a friendly and positive attitude and is attentive to each passenger's individual needs; by assisting passenger with any problems, questions, or concerns
  • Maintain professional working relationships with fellow employees, managers, airline employees, and airport authorities
  • Exceed customer service standards
  • Carry out other duties as assigned

Qualifications

  • Must be at least 18 years of age
  • Be authorized to work in the United States
  • Must be able to clear a background and drug screen
  • At least (1) one year of supervisory experience
  • Airline experience preferred
  • Must be able to lift up to 75 lbs and push a loaded wheelchair up to 300lbs up and down inclines throughout the shift
  • Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
  • Complete all required training including airport compliance
  • Able to obtain an airport badge
  • Appearance Guidelines

    Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.

  • For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
  • No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
  • Clean & well-maintained approved uniforms must be worn on shift
  • Additional requirements as specified by management
  • While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision, and Ability to adjust focus.

    Salary Range : $18.00 per hour

    Benefits : Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long / short term disability, life insurance, accident insurance, 401k and paid time off.

    SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

    SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.

    As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

    Location : US-AZ-PHOENIX

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    Airline Baggage Supervisor • Phoenix, AZ, US

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