Waiver Case ManagerMinnesota Care Counseling Services • Minneapolis, MN, US
No longer accepting applications
Waiver Case Manager
Minnesota Care Counseling Services • Minneapolis, MN, US
30+ days ago
Job type
- Full-time
Job description
Job Description
Job Description
Job Title: Waiver Case Manager
(Case Manager or Senior Case Manager – based on qualifications)
Position Overview
The Waiver Case Manager provides comprehensive, person-centered case management services to individuals receiving Minnesota waiver services. This role ensures compliance with all applicable state, county, and federal regulations while advocating for client needs, coordinating services, and maintaining accurate and timely documentation.
The ideal candidate is organized, responsive, culturally competent, and able to manage a dynamic caseload while meeting documentation, billing, and communication standards.
Key Responsibilities
1. Client Services & Case Management
- Conduct intake interviews and eligibility reviews for prospective clients.
- Complete comprehensive assessments, social histories, and required diagnostic documentation.
- Initiate client contact within five (5) business days of assignment and complete an initial face-to-face visit within ten (10) business days.
- Develop, implement, and regularly update individualized service plans in collaboration with clients and interdisciplinary teams (IDTs).
- Serve as a client advocate, ensuring client rights, informed choice, cultural responsiveness, and ethical service delivery.
- Assist clients in identifying, accessing, and coordinating medical, social, financial, educational, and waivered services.
- Facilitate or participate in IDT meetings and ensure appropriate coverage if unable to attend.
- Monitor service effectiveness and recommend adjustments as client needs evolve.
2. Documentation, Compliance & Communication
- Maintain accurate, complete, and timely case notes documenting all client-related activities.
- Obtain and renew Consent for Release of Information every six (6) months.
- Provide required notices (e.g., Notice of Privacy Practices, county grievance forms) at intake and required intervals, ensuring proper documentation.
- Maintain organized and audit-ready client files in accordance with MNCCS and county standards.
- Review incoming documents within required timelines and complete all follow-up actions promptly.
- Respond to phone messages within three (3) business days and maintain appropriate voicemail messaging.
- Review and respond to emails daily, prioritizing urgent matters same day.
3. Billing & Productivity Expectations
- Accurately track and record all billable and non-billable activities in compliance with waiver billing rules.
- Meet organizational productivity standards, including maintaining a minimum of 34 billable work hours per week.
- Review client budgets monthly and notify the supervisor of concerns or discrepancies.
- Submit required admission, discharge, and status-change documentation to supervisors and billing staff in a timely manner.
- Maintain daily task trackers reflecting work activity and billing compliance.
4. Administrative & General Duties
- Submit expense and mileage reimbursement requests accurately and within required timelines.
- Attend required staff meetings and review meeting minutes if absent.
- Maintain current auto insurance documentation as required by MNCCS.
- Prepare and provide casebooks for audits when requested.
- Perform other job-related duties as assigned by supervision or leadership.
Position Requirements & Work Conditions
- Valid driver’s license and ability to meet MNCCS insurance requirements.
- Reliable transportation for required job duties.
- Daily local travel within assigned service areas.
- Inability to maintain driving eligibility may result in reassignment if available.
General Qualifications
Required
- Minimum two (2) years of full-time professional experience working with vulnerable populations.
- Strong organizational, communication, and documentation skills.
- Ability to manage deadlines, caseloads, and regulatory requirements.
Preferred
- Multilingual abilities strongly preferred, including:
- Spanish
- Hmong
- Burmese
- Karen
Role-Specific Classification
Case Manager
- Education: Bachelor’s degree in human services, social work, psychology, sociology, or related field.
- Experience: Less than two (2) years of post-degree professional social services experience.
Senior Case Manager
- Education: Bachelor’s degree in human services, social work, psychology, sociology, or related field.
- Experience:
- One (1) year of waiver case management experience OR
- Three (3) years of full-time case management or comparable social services experience OR
- Other qualifying credentials approved by MNCCS.
Equal Employment Opportunity
MN Care Counseling Services is an equal opportunity employer. Employment decisions are based on qualifications, merit, and organizational needs. Reasonable accommodations are available upon request.
Create a job alert for this search
Waiver Case Manager • Minneapolis, MN, US
Similar jobs
In this role, you will own the commercial mechanics that enable repeatable sourcing and compliant contracting: contract artifacts, structure, and governance.You will provide execution support for e...Show more
A nonprofit mental health organization is looking for a Case Manager II to join their Hennepin County team.This role includes working with clients diagnosed with chronic mental illness, performing ...Show more
As a Supportive Housing Case Manager, you will be primarily responsible for providing ongoing, structured home- and community-based case management services to participants.The Housing Programs Dep...Show more
Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector (Entry Level).If you’re looking for “just a job,” then stop reading right now.But, if you’re looking for a long-term fed...Show more
Bachelor's Degree and 1 years' experience in relevant technical roles (MUST HAVE).Prior experience in incident management, setting up phone bridges, driving incidents with stake holders etc.Prior e...Show more
At Moments Hospice, we never want our staff to have to stress about their commute.That's why our winning compensation package includes a fleet car benefit option with gas and insurance covered.Enjo...Show more
Indian Health Board of Minneapolis is a Federally Qualified Health Care Center and community clinic providing access to quality health care and wellness services.We believe the best care happens wh...Show more A nonprofit mental health service provider is seeking a full-time Case Manager II to work collaboratively with clients diagnosed with chronic mental illness.This role involves conducting functional...Show more 
HealthPartners is hiring a Supervisor, Behavioral Health Case Management.This role will specifically support the Autism Care Management team.Applicants are required to have Board Certified Behavior...Show more
NA Commercial Product Manager, Interventional Access.As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives.Through our ...Show more
Registered Nurse (RN) | Case Manager.TravelNurseSource is working with LRS Healthcare to find a qualified Case Manager RN in Robbinsdale, Minnesota, 55422!.Ready to start your next travel adventure...Show more
Pulse Healthcare Services is seeking an experienced Case Manager Registered Nurse for an exciting Travel Nursing job in Minneapolis, MN.Shift: 5x8 hr days Start Date: ASAP Duration: 16 weeks Pay: $...Show more
Floating RN Case Manager – Home Health.Greater Twin Cities Metro Area.Are you a skilled and adaptable nurse looking to take your home health career to the next level? At.This full-time position is ...Show more
Provides contracted case management services for Dakota County clients-hiring for (DD/CADI, AC/EW team) as a Case Manager.Mount Olivet Rolling Acres – MORA – is a diverse and inclusive nonprofit th...Show more Registered Nurse (RN) | Case Manager.TravelNurseSource is working with Clear Choice Resources to find a qualified Case Manager RN in Robbinsdale, Minnesota, 55422!.Clear Choice Resources is seeking...Show more 
Expires on March 18, 2026 Case Manager(AMH-TCM, BHHS) Minneapolis Location Overview Case Managers provide two services.One is Adult Mental Health Case Management and the other is Behavioral Health ...Show more
Nurse Case Manager - Minneapolis / St.Paul, MN Minneapolis, MN, USA • Twin Cities, MN, USA Job Description Posted Friday, February 27, 2026 at 6:00 AM Paradigm is an accountable specialty care mana...Show more
You’re making a difference as a health care professional.Touch even more lives across the country – especially in underserved communities – through the unique travel staffing opportunities at Solut...Show more
S2C Process & Governance Manager
Apogee Enterprises • Minneapolis, MN, United States
Full-time
Last updated: 5 days ago • Promoted
Hybrid Case Manager II — Mental Health & Independence
Minnesota Council of Nonprofits • Minneapolis, Minnesota, United States
Full-time
Last updated: 2 days ago • Promoted
Supportive Housing Case Manager
Agate Housing and Services • Minneapolis, MN, USA
Part-time
Quick Apply
Last updated: 7 days ago
Border Patrol Agent (BPA)
U.S. Customs and Border Protection • Coon Rapids, Minnesota
Full-time
Last updated: 1 day ago • Promoted
Incident Manager
TEKsystems • Eagan, MN, United States
Full-time
Last updated: 4 days ago • Promoted
Hospice RN Case Manager
Moments Hospice • Edina, MN, USA
Full-time
Quick Apply
Last updated: 16 days ago
Revenue Manager
Indian Health Board of Minneapolis Inc • Minneapolis, MN, United States
Full-time
Last updated: 4 days ago • Promoted
Hybrid Waiver Case Manager II Mental Health
Minnesota Council of Nonprofits • Anoka, Minnesota, United States
Full-time
Last updated: 2 days ago • Promoted
Supervisor, Behavioral Health Case Management (BCBA)
HealthPartners • Bloomington, MN, United States
Full-time
Last updated: 8 days ago • Promoted
NA Commercial Product Manager, Interventional Access
Teleflex • Maple Grove, MN, United States
Full-time
Last updated: 4 days ago • Promoted
Travel Nurse RN - Case Manager - $1,678 to $1,861 per week in Robbinsdale, MN
TravelNurseSource • Minneapolis, Minnesota, US
Full-time
Last updated: 1 day ago • Promoted
Travel Nurse - RN - Case Manager - $2236.8 / Week - Hiring Now
Pulse Healthcare Services • Minneapolis, MN, US
Full-time
Last updated: 30+ days ago • Promoted
RN Case Manager – Floating Territories
Home Health Care, Inc. • Isanti, MN, us
Full-time
Quick Apply
Last updated: 30+ days ago
Case Manager (CM) - Dakota County
Mt Olivet Rolling Acres • Bloomington, MN, US
Full-time
Quick Apply
Last updated: 30+ days ago
Travel Nurse RN - Case Manager - $1,910 to $2,040 per week in Robbinsdale, MN
TravelNurseSource • Robbinsdale, MN, US
Full-time
Last updated: 1 day ago • Promoted
Case Manager
Accend Services • Minneapolis, Minnesota, United States
Full-time +1
Last updated: 11 hours ago • Promoted • New!
Nurse Case Manager - Minneapolis / St. Paul, MN
Paradigm • Minneapolis, Minnesota, United States
Full-time +1
Last updated: 11 hours ago • Promoted • New!
RN Traveler - Solutions By Sanford - Bemidji Post Partum - FT Rotating
Solutions by Sanford • Coon Rapids, MN, US
Full-time +1
Last updated: 6 days ago • Promoted