Principal Serviceability Engineer

Overview

Microsoft Silicon, Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high energy engineers to help achieve that mission.

As Microsoft's Cloud business continues to grow the ability to deploy new offerings and HW infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for Cloud infrastructure reliability, improving the planning process, manufacturing, quality, delivery at scale, serviceability and sustainability. We are looking for a Principal Serviceability Engineer to lead and influence Design for Serviceability (DFS) and Design for Integration (DFI) strategies across SCHIE and Operations organizations as part of NPI program execution. You will mentor engineers on design principles, lead serviceability design and tool development, and champion service procedures, tooling, and spares readiness with ODM, Microsoft design and datacenter partners. This role emphasizes building organizational fundamentals in serviceability engineering by leveraging experience and cross-team collaboration while supporting Microsoft's cloud-scale hardware programs.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications :

Master's Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 7+ years technical engineering experience

OR Bachelor's Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, Business Administration (Management Information Systems), or related field AND 8+ years technical engineering experience

• 5+ years of experience in or knowledge of server industry product development process.

Other Requirements :

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings :

Preferred Qualifications :

Hardware Engineering IC5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here https : / / careers.microsoft.com / us / en / us-corporate-pay

Microsoft will accept applications for the role until October 7th, 2025.

SCHIE

Responsibilities

Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Industry leading healthcare

Educational resources

Discounts on products and services

Savings and investments

Maternity and paternity leave

Generous time away

Giving programs

Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations .

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