Field Service Engineer 3 (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Field Service Engineer 3 in the United States .

This role is responsible for ensuring the highest level of service and support for complex medical devices within an assigned territory. The Field Service Engineer III will perform installations, maintenance, and upgrades, while collaborating closely with customers and cross-functional teams to ensure device reliability and user satisfaction. This position requires a strong technical background, problem-solving skills, and the ability to work independently while managing schedules and priorities. You will mentor and train new engineers, contribute to continuous process improvements, and uphold safety and quality standards. Travel within the region is a key part of the role, offering exposure to diverse healthcare environments and opportunities to impact patient care positively.

Accountabilities :

• Install, relocate, and upgrade medical devices according to technical documentation and quality standards.
• Perform preventative and corrective maintenance, including software updates and recordkeeping for customers and management.
• Act as a liaison with technical support for troubleshooting, product evaluation, and introduction.
• Respond promptly to service calls and ensure customer satisfaction while following corporate policies.
• Support sales initiatives by assisting with equipment demonstrations, pre-sale configurations, and clinical evaluations.
• Mentor and provide on-the-job training for new engineers and field associates.
• Maintain and control company assets, ensuring compliance with safety, quality, and operational procedures.
• Participate in required technical training and continuous professional development.

Requirements

Benefits

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.

📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.

🎯 Based on this analysis, we automatically shortlist the three candidates with the highest match to the role.

🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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