Senior Account Manager

Senior Account Manager

We make pet food taste great! For over 30 years, AFB International has been providing pet food solutions that enrich the lives of pets and their people. Our palatants are specially designed to make pet foods, treats and supplements taste better, ensuring pets receive the vital nutrients they need. We know wagging tails, licking whiskers and empty bowls equal happy pets and happy pet parents. Join AFB and you'll be a part of a team of highly skilled professionals that provide the greatest contribution to our success as an organization. Our team members are diverse, creative, passionate experts who are genuinely dedicated to our mission, our customers, and the pets we serve worldwide.

Job Description

At AFB International, we make pet food taste great and we've been doing it for over 30 years. As the global leader in pet food palatability solutions, we help pet food manufacturers create products that pets love and owners trust. Our palatants are designed to enhance flavor, nutrition, and the overall feeding experience, contributing to the well-being of pets around the world.

We're more than a supplier we're a collaborative partner and innovation engine for the pet food industry. Our diverse, passionate team is committed to driving progress and creating better outcomes for pets, pet parents, and our customers.

We are looking for a high-performing Senior Account Manager to join our Sales team and help us build deeper customer relationships, unlock new opportunities, and fuel strategic growth.

What You'll Do

As the Senior Account Manager, you'll be the trusted advisor and primary point of contact for key customer accounts. You'll lead strategic selling initiatives, uncover business opportunities, and ensure customer satisfaction while delivering profitable growth for AFB. You'll work cross-functionally with R&D, Operations, and Marketing to ensure we meet and exceed customer expectations.

Key Responsibilities

Customer Relationship & Business Development

• Cultivate long-term relationships with decision-makers and key influencers at customer organizations.
• Identify customer needs and translate them into actionable business opportunities.
• Lead negotiations and drive account strategies to maximize value for both AFB and the customer.
• Develop strong, long-term client relationships to ensure high retention rates and uncover growth opportunities.
• Proactively identify and resolve customer issues and challenges to ensure high satisfaction.
• Drive business development by negotiating pricing, terms, and securing new client partnerships.

Strategic Sales Execution

Collaboration & Internal Alignment

What You Bring

Required

Preferred

What Sets You Apart

Why Join AFB?