General Adjuster

The salary range for this job posting is $86,744.00 - $138,790.00 annually + bonus + benefits. Pay Type : Salary

The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process.

The salary range for candidates who reside in Pennsylvania is $93,822 - $150,115 annually + bonus + benefits.

Encova Insurance is seeking an experienced General Adjuster to join our high-performing claims team. This is a home-based position with travel required for claims, and while we prefer candidates based in the Pittsburgh, PA area, we will consider well-qualified individuals residing in surrounding states. At Encova, we believe in fostering an environment where each associate is valued and empowered to succeed. Our commitment to professional development, supportive teamwork, and offering exceptional benefits makes us a leader in the industry. If you have a passion for handling complex property claims, enjoy working independently, and are ready to take your career to the next level, we invite you to apply today!

Are you a Referral?

If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.

Unique residence requirements are listed in each job posting, please review closely for details.

Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes :

Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.

JOB OBJECTIVE :

Investigate, evaluate, estimate and process complex property claims in excess of $1 million across the claims organizations operating area.

ESSENTIAL FUNCTIONS :

Handle primarily large ($1 million) personal and commercial property losses including structure, contents, ALE, scheduled property and business income losses; losses requiring on-site inspection; property coverage questions and limited handled property lawsuits including attending pre-trials, mediations, arbitrations or trials when required.

Inspect and write large property estimates, including total losses, on both residential and commercial structures using estimating guides and estimating software.

Assist in risk evaluation on homeowners and commercial businesses including verifying insurance to value, coinsurance penalties and documenting any change or increased hazard to the risk.

Comply with Encova's claims organization policies and procedures for contact and communication, verification of coverages, determination of liability, investigation of losses, determination of claims values, completion of forms and reports, and negotiation and settlement of claims.

May assist the Director of Property in performing training. Actively participate in the education and development of claims associates.

Assist in catastrophe claims handling throughout the entire group of companies, requiring overnight travel or extended stays upon request.

Assist property managers in catastrophe coordination in the absence of the Director of Property.

OTHER FUNCTIONS :

Visit agents affected by the catastrophic loss or event and keep agents apprised of the loss developments and reserving activity.

Attend seminars, conferences or workshops to continue education.

Perform other duties as assigned.

KNOWLEDGE. SKILLS AND EXPERIENCE :

This position requires 10 years of experience handling property claims with a minimum of 5 years of experience handling large / complex losses.

Must have demonstrated excellent claims negotiation, communication and investigation skills.

Candidate must demonstrate excellent time management and organizational skills.

Must meet established guidelines for quality and productivity.

The candidate must be able to work independently, recognize and resolve problems and make decisions.

Internal candidates must have achieved an overall rating of at least "Meets Expectations" on the last three annual performance reviews.

Continuing education is preferred and may be obtained in part or in full through : Industry seminars or workshops; Vale National Estimating Academy; IIA - Associate in Claim designation; and / or CPCU.

Must be licensed or willing and able to obtain license in all operating states.

The General Adjuster must have extensive knowledge of all personal and commercial lines policies and coverages written by Encova.

This position also requires expert knowledge of building reconstruction.

This position requires the ability to efficiently and accurately write large and complicated building repair estimates and accurately complete a replacement cost valuation on total losses.

The candidate must have extensive knowledge and proven skill with using all property estimating software used by Encova.

The candidate should actively demonstrate all required skills listed in the property resolution specialist job description.

This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and / or delete functions from this job as it deems necessary for business reasons.

Ready to join our team?

At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating, and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential.

What you can expect from us

In addition to a competitive compensation package, we offer a comprehensive benefits package designed to support the well-being and growth of our associates. Available benefits (subject to any policy or plan changes) include, but are not limited to :

Health, Dental & Vision Insurance

Company-provided life and income protection plans

Eligibility to participate in a company incentive bonus program

401(k) Retirement Plan - 100% company match up to 7% on annual salary

Paid Time Off, Paid Holidays, and Floating Holidays

Flexible Work Arrangements - Hybrid and remote depending on the role

We believe that happy, healthy associates are the foundation of great work. Join us and thrive both professionally and personally.

Encova Insurance is an EOE / E-Verify employer.

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