Talent.com
Front Desk / Customer Service Representative - PART-TIME

Front Desk / Customer Service Representative - PART-TIME

Goldfish Swim SchoolMarlborough, MA, US
30+ days ago
Job type
  • Part-time
Job description

Front Desk Customer Service Representative

Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile too!

Summary

Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers, and is responsible for presenting a positive image for the company.

Perks & Benefits

  • Growth opportunities
  • Flexible schedule
  • Competitive pay
  • Valuable work experience
  • Increased social opportunities
  • Future references / referrals
  • Monthly paid training

Requirements

  • Ability to work with children
  • Excellent interpersonal communication and organizational skills
  • Must be open to cross training and teaching swim lessons
  • Must be at least 18 years of age or older
  • Duties and Responsibilities Include The Following, Other Duties May Be Assigned

  • Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
  • Conducts sales calls for prospective members.
  • Processes student registrations using effective sales / customer service techniques.
  • Schedules and manages birthday / pool parties.
  • Resolves customer concerns / complaints using a professional approach.
  • Assists clients with purchases of merchandise and vending.
  • Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system.
  • Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area.
  • Updates informational displays with accurate and timely promotions and literature.
  • Makes collection calls to resolve open account problems.
  • Prepares twice daily student lesson schedules for use by instructors and management staff.
  • Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
  • Education / Experience

    High school diploma or GED required. Some college preferred. Two years previous customer service and / or administrative office experience required. Intermediate level computer skills required using Google, Excel and other software systems.

    Certifications and Licenses

    Lifeguarding / CPR, First Aid and AED certification preferred but not required and can be provided.

    Tropical Vibes & Impacting Lives!

    You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimmingit's a special passion for changing even saving lives, by being a part of kids learning to swim.

    When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!

    Making Waves with Passion, Purpose & Core Values!

    At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

    We go above and beyond with every detail to create a GOLDEN Experience!

    We believe in nurturing a culture that provides WOW! Customer Service

    We do the right things, make the right decisions and treat people with Integrity Compassion Trust

    We meet and exceed expectations so you see Extraordinary Results

    We make a big deal about life's accomplishments by remembering to Celebrate!

    Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

    Create a job alert for this search

    Front Desk Representative • Marlborough, MA, US

    Related jobs
    • Promoted
    Front Desk Associate (Paid Training Provided)

    Front Desk Associate (Paid Training Provided)

    Aqua-Tots Swim SchoolNorwood, MA, US
    Part-time
    Job description Are you looking for a FUN and AMAZING place to work? Then look no further, because Aqua-Tots Swim Schools is where you want to be! Aqua-Tots is looking for a front desk staff member...Show moreLast updated: 16 days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Planet FitnessNorton, MA, US
    Full-time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Associate

    Front Desk Associate

    Alpha Dental CenterFranklin, MA, US
    Full-time
    Join Our Team at Alpha Dental Franklin – Front-Desk Associate Wanted!.Are you a friendly, organized, and welcoming individual who thrives in a fast-paced, patient-centric environment? At Alph...Show moreLast updated: 2 days ago
    • Promoted
    Front Desk Associate (Franklin)

    Front Desk Associate (Franklin)

    Alpha Dental CenterFranklin, MA, US
    Part-time
    Join Our Team at Alpha Dental Franklin Front-Desk Associate Wanted!.Are you a friendly, organized, and welcoming individual who thrives in a fast-paced, patient-centric environment? At Alpha Denta...Show moreLast updated: 3 days ago
    • Promoted
    Front Desk Associate

    Front Desk Associate

    My Derm RecruiterWorcester, MA, US
    Full-time +1
    Are you someone who loves connecting with people, thrives in a beautiful environment, and has a passion for aesthetics? We are looking for a part time front desk associate to join the team at Fechn...Show moreLast updated: 30+ days ago
    Front Desk / Sales Associate

    Front Desk / Sales Associate

    StretchLab - WellesleyWellesley, MA, US
    Full-time
    Quick Apply
    StretchLab Wellesley is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and our brand!.Founded in 2015 in Ven...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Services Rep Part Time-104020

    Guest Services Rep Part Time-104020

    Extended Stay AmericaWestborough, MA, United States
    Part-time
    GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checkin...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Customer Sales Specialist

    Retail Customer Sales Specialist

    SPECTRUMJaffrey, NH, US
    Full-time
    This role requires the ability to work lawfully in the U.Earn $18 / hour base pay, with the potential to earn $22.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Show moreLast updated: 2 days ago
    Patient and Customer Service Care - Front Desk Representative

    Patient and Customer Service Care - Front Desk Representative

    BayMark Health ServicesHudson, NH, US
    Full-time
    Quick Apply
    Health Care Resource Center is looking for an organized and compassionate Certified Medical Assistant to greet patients, schedule appointments and collect personal information from patients.The Med...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Family DollarMillbury, MA, USA
    Full-time
    Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...Show moreLast updated: 17 days ago
    Customer Service Representative (On-Site)

    Customer Service Representative (On-Site)

    BillsharkHopkinton, MA, US
    Full-time
    Quick Apply
    Cancel Shark (Phone & Chat Representative) Location : .Hopkinton, MA Schedule : Full-Time | Contract-to-Hire | On-Site Join Billshark – where financial wellness meets fun and growth!.Are you...Show moreLast updated: 30+ days ago
    Front Desk Associate

    Front Desk Associate

    Planet GymnasticsNatick, MA, US
    Full-time
    Quick Apply
    Are you looking for an exciting job that keeps you connected with children and their families?.Join Planet Gymnastics as a Front Desk Associate!. Welcome our customers and their children with excite...Show moreLast updated: 30+ days ago
    Front Desk Agent

    Front Desk Agent

    Crestline Hotels and ResortsMarlborough, Massachusetts, United States, 01752
    Part-time
    Residence Inn Boston Marlborough.The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special reque...Show moreLast updated: 30+ days ago
    Work From Home Customer Service Representative - Part Time

    Work From Home Customer Service Representative - Part Time

    UsaSurveyJobBoardWorcester, Massachusetts, United States, 01602
    Remote
    Part-time
    Work From Home Customer Service Representative - Part Time.Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time. We offer you the opportunit...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Representative

    Retail Sales Representative

    SPECTRUMJaffrey, NH, US
    Full-time
    This role requires the ability to work lawfully in the U.Earn $18 / hour base pay, with the potential to earn $22.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Show moreLast updated: 2 days ago
    • Promoted
    Part-Time Retail Sales Representative

    Part-Time Retail Sales Representative

    SPECTRUMShrewsbury, MA, US
    Part-time
    This role requires the ability to work lawfully in the U.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.Do you...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Customer Service Representative - Second Shift

    Customer Service Representative - Second Shift

    CitizensGreenville, RI, US
    Full-time
    Start Date : When there’s a question about your finances, you want answers and support fast.Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general n...Show moreLast updated: 10 hours ago
    • Promoted
    Costco Membership Desk Representative

    Costco Membership Desk Representative

    TradeJobsWorkforce02476 Arlington, MA, US
    Full-time
    Bring your energy to the role of Costco Membership Desk Representative to assist members with sign-ups, renewals, and account services. Ensure all safety and quality standards are met.Stay adaptable...Show moreLast updated: 30+ days ago