Student Support Specialist

Student Support Services Specialist

The Student Support Services Specialist is responsible for the management of complex and varied student affairs events, student compliance and student orientation. The position requires maintaining and updating academic records of all students and plans and implements the registration process for rotations. He / she works with the Director of Student Affairs to coordinate times and locations for rotations and resolve scheduling conflicts. Other responsibilities include keeping records of all classes and curriculum prerequisites; compiling enrollment statistics and advise students regarding eligibility. Liaises with staff at affiliated hospitals and other clinical sites to ensure students remain fully compliant with their requirements for clinical experiences as they rotate among sites this includes student evaluation completion. Coordinate administrative process for recruitment and orientation of students to the organization. Manages student compliance with all Network, Federal and State.

Essential Functions

• Maintain and update academic records of all students and plans and implements the registration process for rotations.
• Working with the Director of Student Affairs coordinates times and locations for rotations and resolve scheduling conflicts.
• Record keeping of all classes and curriculum prerequisites; compiling enrollment statistics and advise students regarding eligibility.
• Liaises with staff at affiliated hospitals and other clinical sites to ensure students remain fully compliant with their requirements for clinical experiences as they rotate among sites this includes student evaluation completion.
• Coordinate administrative process for recruitment and orientation of students to the organization.
• Manage student compliance with all Network, Federal and State.
• Responds to student needs in a timely, professional, helpful, and courteous manner, regardless of the student's attitude.
• Identifies and understands student support issues, school / university needs and effectively addresses and resolves issues.
• Collects and inputs data into the appropriate source systems.
• Provides preliminary data analysis and reports as requested.
• Maintains and updates academic records for student learners in the network.
• Coordinates and facilitates the student orientation.
• Prioritizes workload.
• Complies with network policies including confidentiality policies.
• Regularly and within 48 hours, reads and responds to e-mail and telephone communications.
• Stays current on Network updates.
• Performs other duties as assigned or required by supervisor.

Einstein Healthcare Network Code of Conduct

Respect Value Others

Responsibility Watch, Listen, Act

Integrity Do Right

Empathy Be With Them

Affinity Nurture Each Other

Physical Demand Analysis :

Education / Training / Experience :

Licenses / Certifications :

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Albert Einstein Medical Center

Primary Location Address

5501 Old York Road, Philadelphia, Pennsylvania, United States of America

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.